Medical Records Coordinator/ Supervisor

Company Description

International SOS delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International SOS Government Medical Services (GMS), headquartered in Houston, Texas provides contracted healthcare support to Government defence and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care. To protect your workforce, we are at your fingertips: internationalsos.com

Job Description

We are seeking a highly organized and detail-oriented Medical Records Supervisor to oversee the management and processing of medical records in our healthcare facility. The ideal candidate will lead a team of medical records staff, ensuring that all records are accurately maintained, securely stored, and efficiently processed. This role requires strong leadership, communication, and organizational skills, as well as proficiency in data entry and knowledge of medical terminology.

Key Responsibilities:

• Team Leadership:

  • Supervise and lead a team of medical records/data entry staff, Administrative Assistants, and Medical Administrative support personnel.
  • Act as the team lead for all medical records projects, ensuring timely completion and adherence to quality standards.
  • Provide training to staff on specific procedures, databases, spreadsheets, and systems to ensure consistent and accurate data management.

• Records Management:

  • Manage the creation, transfer, filing, and processing of electronic and paper medical records.
  • Ensure that medical records are accurately maintained, securely stored, and readily accessible as needed.
  • Communicate with Occupational Health Clinics (OHCs) and other stakeholders regarding medical records archiving, retrieval, and storage issues.

• Quality Control and Workflow Monitoring:

  • Monitor work production, workflow, and quality issues related to medical records and data management.
  • Generate reports on production, quality, and other relevant metrics, including medical surveillance surveys, as requested.
  • Determine resources needed and establish timeframes for completing medical records projects.

• Data Entry and Systems Management:

  • Maintain a working knowledge of data entry systems, ensuring fast and accurate data input.
  • Utilize Microsoft applications and basic computer systems to manage and process medical records efficiently.
  • Oversee the implementation and maintenance of databases and record-keeping systems.

Qualifications

• Education and Experience:

  • High school diploma or GED required.
  • At least one year of experience in the medical records field.
  • Minimum of two years of data entry experience, demonstrating fast and accurate data entry skills.

• Skills and Knowledge:

  • Strong leadership, communication, and organizational skills.
  • Ability to problem-solve and manage multiple tasks in a fast-paced environment.
  • Familiarity with medical, science, and technology terminology.
  • Proficiency in Microsoft applications, basic computer, and website use.

Additional Information

International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants based on race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. 

Compensation - Min: $50,000| Max: $70,000

Pay range is based on several factors and may