Certified Pharmacy Technician

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Under the supervision of a physician or pharmacist, the Lead, Dispensing MID Tech provides in-office dispensing of oral and injectable drugs to rheumatology patients. This includes technical aspects of oral/injectable medication dispensing, record-keeping, and inventory control, as well as assisting with financial assistance and patient monitoring.

Compensation: Target rate for this role is $23.50 to $25 an hour.

Hours of Operation: 8 AM- 8 PM ET

Shift: 11 AM to 8 PM ET

Key Responsibilities

• Maintain accurate patient records, including demographics, current medication list, disease states list, allergy list, insurance information, and prescription information. Utilize pharmacy management system to screen for drug interactions.

• Process prescriptions and bill insurance for payment.

• Troubleshoot Medicare Part B verification requirements.

• Submit prior authorizations.

• Assist with applying for patient financial assistance through manufacturer or foundation programs for high-cost oral/injectable drugs. Act as a subject matter expert and resource for other staff on financial assistance and billing for oral/injectable medications.

• Act as a resource for other staff on dispensing oral/injectable drugs and financial assistance.

• Ensure that the most cost-effective drugs are ordered from vendors.

• Receive, verify, and process drug orders.

• Assist with drug recalls and expired or non-utilized drug returns.

• Prepare and label prescriptions and ensure they are checked for accuracy by a physician or pharmacist.

• Ensure prescriptions and paperwork are signed off by a physician or pharmacist.

• Obtain patient or patient representative signatures on all medications being dispensed.

• File and store prescription hardcopies.

• Maintain and file daily reports.

• Document all patient interactions and outcomes in the EHR.

• Track and report monthly inventory in the pharmacy management system.

• Assist with patient monitoring activities, including prescription refills, prescription adherence, and prescription persistence.

• Interact with patients regarding prescription dispensing, financial assistance, and patient follow-up.

• Maintain the safety of the MID by adhering to infection-control procedures, policies, and regulations.

Minimum Requirement

Typically requires 3+ years of related experience

Education

High School diploma or equivalent

Certification

Certified Pharmacy Technician certificate required

Critical Skills

• Minimum of 3 years of experience in a retail pharmacy setting is required.

• Specialty pharmacy experience preferred.

Competencies

• Technical and Functional Experience: Possesses up-to-date knowledge of the profession and industry; regarded as an expert in the technical/functional area; accesses and uses other expert resources when appropriate. Commitment to continuing education.

• Adaptability: Handles day-to-day work challenges confidently; willing and able to adjust to multiple demands, shifting priorities, ambiguity, and rapid change; shows resilience in the face of constraints, frustrations, or adversity; demonstrates flexibility.

• Sound Judgment: Makes timely, cost-effective, and sound decisions; makes decisions under conditions of uncertainty.

• Quality Commitment: Emphasizes the need to deliver quality services; defines standards for quality and evaluates products, processes, and services against those standards; manages quality and improves efficiencies.

• Customer Service: Possesses strong customer service, communication, and organizational skills; is detail-oriented and has the ability to problem-solve and troubleshoot.

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to succ