Mailroom Associate

SPS is seeking a professional and customer-focused Mailroom Associate to support daily mailroom operations within a corporate client environment. This role is ideal for someone with previous mailroom experience who enjoys working in a fast-paced setting focused on service excellence, organization, and operational support.

This position will also be cross-trained in reprographics and print/copy services to support broader business service center operations.

What You’ll Do

• Process and distribute incoming and outgoing mail and packages
• Support shipping, receiving, courier coordination, and package tracking activities
• Operate mailroom equipment including postage, sorting, and inserting machines
• Provide excellent customer service to employees and client contacts
• Maintain organized mailroom and business service center operations
• Monitor and replenish office and mailroom supplies
• Assist with document production, printing, scanning, binding, and other reprographics support services
• Cross-train within reprographics/copy-print operations as business needs require
• Support additional office services functions as assigned

Qualifications

• Minimum 1 year of previous mailroom experience required
• Willingness to be cross-trained in reprographics/copy-print services required
• Strong customer service and communication skills
• Ability to manage multiple priorities in a professional environment
• Basic computer and office equipment experience preferred
• High School Diploma or equivalent required

Physical Requirements

This position may require moving throughout the workplace, operating office and production equipment, and occasionally moving mail, packages, or office materials with or without reasonable accommodation. Employees must be able to communicate effectively and perform tasks requiring attention to detail. SPS is committed to providing reasonable accommodations to qualified individuals with disabilities.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Compensation: 
The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors.

Use of Artificial Intelligence (AI):
No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process.

Vacancy Status:
This posting is for an existing vacancy.

Pay Range$17—$18 USD

WHAT WE OFFER

• Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!
• Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!
• We Recognize Talent: We offer a variety of recognition programs for all levels of employees!
• Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off.
  • Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.

About SPS

SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortu