Regional Technical Trainer - West, Central, East

Position Title: Regional Technical Trainer (West, Central, and East)

Location: Portland, Dallas, Ashburn 

Your role The Technical Trainer plays a hands-on role in executing technical and operational training programs across data center environments. This role is responsible for delivering in-person and virtual training, supporting onboarding, upskilling, and certification initiatives, and serving as a subject matter expert in the development of content in collaboration with instructional design and regional training teams.

The ideal candidate brings strong technical knowledge, a passion for sharing expertise, and the ability to simplify complex concepts for a variety of learners. As part of the global training organization, the Technical Trainer helps ensure consistent standards and alignment with both regional and global learning objectives.

What you’ll do

Training Delivery

• Deliver high-impact technical training programs, both in-person and virtually, focused on data center operations, safety, infrastructure, and systems.
• Facilitate onboarding and continuous upskilling of new hires, trainees, and current team members.
• Utilize diverse training methods including live instruction, hands-on demonstrations, simulations, and scenario-based learning.

SME Support in Content Development

• Act as a subject matter expert (SME) in the development, review, and validation of training content.
• Collaborate with instructional designers and regional training teams to ensure training materials are accurate, relevant, and reflect operational realities.
• Provide feedback on course effectiveness and identify opportunities for improvement based on learner engagement and comprehension.

Program Support & Implementation

• Support regional training managers in executing global and regional learning programs.
• Assist with implementing certification and skills validation processes for technical staff.
• Participate in the delivery and implementation of structured training pathways, including apprenticeship and workforce development programs.

Training Evaluation

• Observe and assess learner engagement and comprehension; provide coaching or reinforcement as needed.
• Collect and relay feedback from training sessions to support continuous improvement of training effectiveness.
• Support the implementation of post-training evaluations, skills assessments, and knowledge checks.

Operational Collaboration

• Partner with site operations leaders to ensure training supports job performance and readiness.
• Stay informed of regional operational needs, safety requirements, and technology updates that impact training content.

• Maintain awareness of training compliance requirements relevant to technical roles.

   

What you’ll need

Education & Certifications

• Technical degree or certification required (e.g., Electrical, Mechanical, Facilities Management)
• Certifications such as CDCP, CDCS, or equivalent preferred
• Instructional or training delivery certifications are a plus

Experience

• 3+ years of experience in a technical operations or engineering role, preferably in a data center or critical infrastructure environment
• Experience delivering training or mentoring others in a professional setting
• Familiarity with adult learning principles and hands-on training techniques

Skills

• Strong presentation and communication skills, with the ability to explain complex technical concepts to learners of various levels
• Ability to work collaboratively across functional teams and geographies
• Organized, detail-oriented, and responsive to learner needs
• Basic familiarity with e-learning platforms or LMS systems is a plus
• Capable of using PowerPoint or other tools to deliver training content effectively

Additional Requirements

• Moderate subregional travel is required (30-50%)
• Proficiency in English; additional local language s