Chubb Risk Consulting Director, Sales & Client Services

Chubb Risk Consulting connects you to our global network of property and casualty, health, safety, and environmental experts—delivering solutions that advance risk management, support compliance, and drive financial impact.

DUTIES AND RESPONSIBILITIES: 

New Business 

• Develops and establishes productive, professional relationships with key personnel and buyers of EHS&S (Environmental, Health, Safety, and Sustainability) and property risk engineering consulting services 
• Meets direct sales objectives by working with clients and prospects on analyzing needs, gathering data and developing / proposing solutions 
• Utilizes Customer Relationship Management tool to track and measure key sales metrics and implement target industry, service, and account strategies
• Coordinates activities to enhance presence, commitment, and capabilities in the local, regional, national and international marketplace

Client Services 

• Meets assigned targets for profitable account retention and expansion revenue while also exceeding key objectives for named accounts
• Creates and sustains positive client relationships and customer experience to ensure a consistently high level of client satisfaction
• Proactively assesses, clarifies, and validates account / client needs on an ongoing basis
• Conduct technical field work within your area of expertise, such as assessments, evaluations, or audits related to Environmental, Health, Safety, and Sustainability (EHS&S) or property risk engineering.
• Executes activites to ensure successful completion of projects within budget and established project timelines. Activities include, but are not limited to, pre-project planning, coordination, stakeholder engagement, regular communication (project status updates), managing change requests, project accounting and invoicing. 

KEY METRICS:

• Meet sales objectives, inclusive of existing (retention and expansion) and new business targets 
• Meet account revenue objectives
• Achieve billable hours targets through account management activities and technical field work
• Meet pipeline and forecast objectives

• Four year college degree from a regionally accredited institution, preferably in science or engineering related field
• Minimum of five years working in the EHS field (consulting experience preferred)
• Experience in sales (experience in an EHS consulting environment a plus)
• Strong client-facing and marketing orientation with demonstrated ability to effectively interact with EHS buyers at all levels
• Ability to manage deadlines and thrive in a fast-paced environment
• Strong presentation, research and analytical skills
• Accuracy, efficiency, quality and good judgment
• Excellent oral and written presentation/communication skills
• Sponsorship, now or in the future, is not available for this role. Applicants must be legally authorized for employment in the U.S. without need for current or future employment-based sponsorship.
• Travel – Up to 35%  - occasional overnight travel required 

• Location – Northern California (Bay Area or Sacramento preferred)

The pay range for the role is $109,800 to $176,700. The specific offer will depend on an applicant’s skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program.  Chubb offers a comprehensive benefits package, more details on which can be found on our careers website.  The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.

ESIS, a multi-line Third-Party Administrator (TPA), provides claims, risk control & loss information systems to Fortune 1000 clients across its North American platform. ESIS provides a full range of sophisticated risk management services, including workers compensation claims handling; a broad spectrum of casualty insurance products, such as general liability, automobile liability, products liability, professional liability, and medical malpractice claims hand