Technical Pre Sales Engineer
Kodak AlarisAbout the role
Kodak Alaris is a global technology company that’s delivering future value through customer solutions. Our advanced, patented intellectual property combines breakthrough technologies, digital transformation, and human know-how to unlock the power of images and information. We make businesses run faster, governments run smarter and provide consumers innovative solutions to preserve and enjoy their most cherished memories. Our future is powered by our employees’ creativity. Expect a lot from Kodak Alaris and know that we expect a lot of ourselves and the performance of the company.
The Alaris division of Kodak Alaris is a leading provider of information capture solutions that simplify business processes. We exist to help the world make sense of information with smart, connected solutions powered by decades of image science innovation. Our award-winning range of scanners, software and services are available worldwide, and through our network of channel partners.
Position
The role of the Technical Pre-Sales Engineer is to assist sales in finding, supporting, and closing new sales in the assigned geography. The Technical Pre-Sales Engineer’s primary function is to facilitate knowledge of the technical fit and technical value between the product being sold and the customer’s use case/application, platform, and environment.
ESSENTIAL RESPONSIBILITIES
• Become a subject matter expert able to:
• Support the sales team by participating in technical discussions and meetings with customers and channel partners.
• Work hands-on with prospects and customers to demonstrate and communicate the value of Kodak Alaris solutions throughout the sales cycle, from demo to proof of concept, to design and implementation.
• Communicate with confidence the answers to questions on features, solutions, and architecture of Kodak Alaris solutions with emphasis on relevance to customer environments/needs.
• Provide product sales and pre-sales training for channel and customer.
• Assist sales in the formation of an ROI for a customer and a formal proposal.
• Serve as a point of escalation for the regional sales team on all Solutions related Pre-Sales questions and support needs.
• Direct customer presentations of solutions capabilities, business process integration abilities, and business workflow support.
• Favorably positioning KA Solutions against competitive industry alternatives.
• Consistently demonstrate expertise during the sale and delivery of KA Solutions portfolio, specifically Info Input Solution and Capture Pro.
• Support and/or lead the Technology Evaluation, Solution Scoping, Technology Demonstration, Requirement Gathering, Solution Proposal, and Deal Closure stages of the Solutions sales process with support from Global Solutions team members, Solutions Sales team members, and Solutions Delivery team members.
• Develop repeatable solution demonstrations for the Pre-Sales team’s use across all regions.
• Collaborate with Product Management on new features and new requirements with ability to meticulously explain advantages.
• Research and understand the competition and the advantage that Kodak Alaris solutions will have over each and to be able to describe these to customers in a credible way.
• Assist in selling Professional Service to our channel partners.
• Willingness to travel 50-80%.
SKILLS AND/OR KNOWLEDGE SPECIFICATIONS
• Detailed technical experience working in the Document Management industry.
• Energetic, assertive, focused and a highly motivated self-starter.
• Attention to detail augmenting analytical and problem-solving capabilities.
• Knowledge of Kodak Alaris and competitive portfolio.
• Strong client-facing communication skills with the ability to communicate technical concepts in a clear and understandable fashion.
• Ability to prioritize and independently manage time attending to multiple tasks simultaneously with separate deadlines.
• Ability to work with demo tools to build relevant customer demos.
• Ability to hold solution/discovery requirement workshops to document customer use cases and technical requirements.
• Ability to learn quickly and function as a positive and creative member of a team.
• Ability to navigate customers to available or quickly deliverable KA capabilities that will meet their needs.
• Proficient presentation and analytical skills (PowerPoint, Excel, BI).
• Ability to analyze complex data from multiple sources to identify issues and propose solutions.
• General knowledge of on-premises and cloud-based document technologies, including automated capture.
• Solution architecture and integration experience, especially the understanding of API usage and integration techniques.
• Strong executive presence with an ability to conve
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