Manager in Digital Banking

Company Description

Sia Partners is a next-generation consulting firm dedicated to creating state-of-the-art narratives for transformation and innovation and deploying them at scale. Our goal is to deliver superior value and tangible results to our clients as they navigate the digital revolution and achieve transformations which generate a positive impact. Our global footprint and expertise in more than 40 sectors and services allow us to enhance our clients’ businesses worldwide. We guide their projects and initiatives in strategy, business transformation, IT & digital strategy, and Data Science.

Why join the Sia Village? 

Excellence | Entrepreneurship | Innovation | Teamwork | Care & Support | Employee Wellbeing

These are the six core values that guide all our actions. As an expression of our values, our Sia Village concept describes our commitment to fostering a sense of community within and among our offices. We believe that knowledge sharing is the key, not only to innovation, but to the growth and development of our people.

Your experience at Sia Partners will be enriched by a(n):  

• Entrepreneurial journey
• Career advocacy program that supports achieving professional development goals through guidance, and real-time feedback
• Continuous learning & development opportunities
• Diversity, equity, and inclusion programs with an ever-growing list of global affinity initiatives
• Annual seminar, an in-person value-add experience, that allows you to network with colleagues throughout North America

Job Description

Successful candidates will have 5+ years of management consulting, financial services and digital banking (online/mobile platforms) experience with examples of superior results within the consumer banking business model including channels, products, platforms and operations.  Within management consulting, the candidate will bring knowledge and experience related to applying frameworks, methods, tools, and techniques to help address client issues.  In addition, the candidate should demonstrate the ability to independently manage assigned tasks and activities; winning candidates will demonstrate an ability to participate in client sessions, document challenges, contribute to solutioning, and help implement change.  Finally, Sia consultants possess a strong work ethic, adaptability, an analytical mind, exhibit intellectual curiosity, and possess a willingness to build
domain knowledge.

Responsibilities

• Support client work as part of an on-site or remote team
• Contribute to the development of high-quality, timely client deliverables
• Leading or managing engagements specific to digital banking topics, such as
• Customer Journeys
• Product Development
• Strategic Change Management
• Mobile Wallet/Payments
• Business and Operational Process Enhancements
• Regulatory Compliance
• Client Onboarding
• Management Reporting
• Collaborate with multi-functional teams to enhance client digital ecosystems
• Maintain and share understanding of digital banking best practices and leading trends across large banking organizations and Fintech
• Prepare for and facilitate successful client and internal meetings
• Collaborate with internal and external teams to both give and receive knowledge
• Apply standard project delivery principles and practices to client work
• Help drive status reports, dependencies, issues, risks, and overall program health
• Perform market research, business analysis; build executive presentations
• Assist in the coordination and development of client proposals
• Learn and apply subject matter expertise from a domain, product, functional, or technical perspective
• Support internal initiatives, thought leadership, and people development

Qualifications

• Bachelor’s degree required in business or related field
• 3+ years of management consulting experience
• FS background preferred but not required
• Moderate knowledge and skill in consumer banking products and services
• Moderate knowledge and understanding of technology and innovation driving the digital consumer banking business.
• Strong knowledge of best practices in digital banking, including authentication & fraud mitigation best practices
• Experience in conceptualizing new products and business models in a digital and technology-driven environment
• Knowledge of digital banking architectures and architecture approaches
• Trained to moderate knowledge and skill in project management
• Experience supporting client interview sessions - taking accurate notes, providing meeting minutes, scheduling client meetings, etc.
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