Field Replenishment Analyst

Find Your Career With LiftOne

We’re a family-owned company under our fourth generation of leadership and have built our business based on the principles of trust, integrity and a desire to help our customers and employees succeed.

LiftOne invests in people, facilities and innovative technology as part of the essential role we play in supporting our country’s supply chain and enabling critical goods to be delivered to homes and businesses. We’re a privately held company, and pair our scale with a strong foundation in our culture and values. This combination gives us a competitive advantage in the market and helps make us a trailblazing organization that is built to last.

We’re looking for hard-working, team-oriented professionals who enjoy working on new challenges every day. We believe our employees are the key to our success, and we’re committed to providing a work experience that helps our team grow to their full potential. We offer great benefits, competitive salaries and opportunities for advancement to all our employees.

Be a part of the essential work we do at LiftOne and make a difference for our customers, our community and our company. Learn more about what it means to become a team member with LiftOne.

Summary

As a Field Replenishment Analyst for LiftOne, you will report into the newly developed Supply Chain team at LiftOne. You’ll partner with business leaders and other key stakeholders to understand our current state, identify key pain points, and contribute to data / process optimization to promote the future state of the department. You will help support new supply chain initiatives in efforts to drive customer satisfaction. 

The primary function of the Field Replenishment Analyst for field technician vans and storage location inventories (aka, Field Replenishment Analyst or “FRA”) is to optimize inventory levels and ensure the availability of parts across the LiftOne network of mobile field technicians. The FRA will conduct in-depth analyses of field inventory-related data to optimize van stock levels, reorder points, reorder scheduling, stock transfers, and stock storage locations. The role involves the gathering, structuring, and interpretating of data from various sources, including but not limited to, customer requirements, inventory life cycle data, part usage analytics, lead times, material costs, van storage capacities, and financial impact drivers. To excel as a FRA, candidates must possess a combination of enhanced analytical skills, effective communication abilities, and a strong attention to detail. A fundamental understanding of field operations and an enhanced mechanical acumen, or “tech-speak”, may also prove beneficial in this position. Technology will play a role in the work. Enterprise planning (ERP) tools and analytics tools, specifically SAP S4/HANA and MSFT Power BI, will be commonly used to gather, interpret, and maintain inventory-related data. Familiarity with these tools and the ability to adapt to a digitally transformative workplace will prove vital in this role.

Essential Functions

• Assignment to a replenishment coverage of approximately one hundred (100) field technicians and associated customer locations within the LiftOne regional network.
• Utilize appropriate replenishment planning methodologies, historical data, and systemic tools to optimize field stock inventory levels while maintaining suitable field stock levels to accurately achieve first trip repairs and essential customer demands serviced by LiftOne field technicians.
• Stay informed of and participate with cadenced field stock inventory audits to continuously evaluate and improve field stock baseline inventories, including that of new stock, safety stock, slow moving, and dead stock parts.
• Analyze regional pod locker efficiencies and other technician-assigned customer solution storage options, e.g., onsite storage cabinets, pod lockers, etc.
• Collaborate with Supply Chain/Procurement to ensure timely replenishment strategies, quality controls and vendor performance metrics, and troubleshoots and escalations.
• Track and report accuracy and performance metrics to drive process optimization and best practices.
• Identify and mitigate potential risks to replenishment rates and requirements, such as market fluctuations, seasonality, lifecycle changes, environmental risks, and inventory leakage.
• Stay informed about industry best practices, emerging technology, and evolving market trends.
• Data support for Procurement category buyers and strategic sourcing initiatives.
• Assist in creating and maintaining KPI scorecards and performance dashboards.
• Collaborate with assigned technician base and centralized LiftOne team members.
• Other duties as assigned.?

Supervisory Responsibilities