Certified Medical Assistant

Become a champion of hope.

At Rosecrance we’ve been leading the way in behavioral health services for over a century. Our team empowers individuals and families to overcome substance use and mental health challenges through compassionate care and evidence-based therapies. If you’re ready to make a meaningful impact, we’re ready to welcome you! We are looking for dedicated individuals to join our team and help deliver on our mission of hope and recovery.

Position Summary Directly supervise clients while assisting psychiatric providers and nursing with client health history/assessment at psychiatric appointments. Provide continuity of program services in an ethical, legal, and moral manner within a safe and therapeutic environment, consistent with applicable regulatory and accreditation standards.

Qualifications:

• High School Diploma or GED and one year of addiction treatment experience or an equivalent combination of education, training and experience
• Minimum CMA
• Cardiopulmonary resuscitation (CPR) and First Aid training complete within three months
• Skilled in behavioral management techniques
• Ability to lead discussion and educational presentations
• Valid driver's license and ability to meet agency insurance requirements
• Must have own transportation 

Essential Responsibilities:

1. Schedule new client psychiatric evaluation appointments and follow-up medication management appointments.
2. Monitor and respond to calls to the Psychiatry appointment scheduling line.
3. Track and distribute data specific to call volume to the psychiatry scheduling line and number of appointments scheduled.
4. Conduct client health history/assessment and report to psychiatric provider prior to appointment.
5. Assist with vital signs assessments.
6. Provide follow-up communication to clients with ongoing medical concerns.
7. Monitor and document client’s response to medication and report any notable response immediately.
8. Act as an advocate for all clients and report all physical/psychological concerns to the medical and clinical staff.
9. Supervise and manage the behavior of the clients and provide appropriate behavioral interventions and consequences.
10. Facilitate communication between clinical and medical staff.
11. Provide client education in individual and group settings on topics including: medications, physical health, mental health and alcohol and substance abuse issues.
12. Assist with preparing clients for their appointments with the provider.
13. Document pertinent information daily in the EHR based on observations and involvement with the clients as required.
14. Serve as a member of the Ware Center Medical Services team and participate in all team meetings and activities.
15. Attend all scheduled meetings of staff, such as nursing meetings, department meetings, or appropriate committee meetings as designated.
16. Understand and comply with all of the principles established by the Rosecrance Corporate Compliance Program and Code of Conduct.
17. Deliver exceptional customer service consistently to every customer.
18. Serve as a role model for other staff, clients and customers and demonstrate positive guest relations in representing Rosecrance.

Schedule: 

• , Monday - Friday  8:00AM-4:30PM

Work Location: Rosecrance Ware Center

• Work Mode: Onsite

Compensation & Rewards :Based on education, experience, and credentials

• Starting pay HS/GED - $18.43/hr.

Our Benefits: Rosecrance values its employees and offers a comprehensive benefits package for you and your family:

• Medical, dental, and vision insurance with multiple plan options to meet your needs
• 401(k) plan with employer match and discretionary employer contribution
• Group Life Insurance including LTD and AD&D
• Tuition assistance and licensure/certification reimbursement
• Paid Time Off, sick time, bereavement leave
• Referral program earning up to $1,000 per hire!
• Wellness plan with certain facilities offering an on-site gym
• Discounts at participating retailers
• Daily pay available through financial wellness provider: UKG Wallet

Who We Are

Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and tr