Sr. Manager, Marketing Technology & Product

Our mission is to create the Experience of a Lifetime for our employees, so they can, in turn, create the Experience of a Lifetime for our guests. We own and operate the most renowned destination resorts in the world as well as regional and local ski areas outside major cities, and connect them all through one unrivaled network. We are looking for ambitious leaders, innovators and creators to join our talented team. If you’re ready to pursue your fullest potential, we want to get to know you!

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

Job Summary:
The Senior Manager, Marketing Technology & Product will lead the evolution of the systems, integrations, and operational frameworks that power journey-based communications across email, push, SMS, web, and emerging activation channels. Sitting within the Marketing organization, this role partners across Strategy, Operations, Analytics, Product, and Enterprise Technology teams to shape the future of guest communications at Vail Resorts. This individual will help define journey -based engagement strategies and translate them into scalable marketing technology capabilities, platform roadmaps, and operational frameworks.

Job Specifications: 

• Starting Wage: $108,000 - $145,000 + annual bonus
• Employment Type: Year Round 
• Shift Type: Full Time hours
• Minimum Age: At least 18 years of age 
• Housing Availability: No

Job Responsibilities:

• Own and define the roadmap across core marketing technology platforms including customer data, messaging, and integration systems, ensuring alignment to business priorities and long-term platform strategy
• Lead the evolution of the communications architecture to support journey -based orchestration, real-time personalization, cross-channel activation, and scalable audience management
• Identify capability gaps across the marketing technology ecosystem and translate them into structured initiatives with clear business value, technical scope, dependencies, and success metrics
• Balance foundational platform investments, including data architecture, integrations, governance, and enablement tooling, against near-term business priorities and delivery timelines
• Serve as the single-threaded owner for marketing-driven platform initiatives requiring cross-functional coordination across Marketing, IT, Product, Analytics, and Engineering teams
• Translate business requirements into clearly defined product and platform initiatives, including scope definition, prioritization, technical dependencies, delivery sequencing, and risk management
• Lead prioritization and roadmap alignment across stakeholders while navigating trade -offs between business urgency, technical complexity, scalability, and resource constraints
• Drive alignment across interconnected initiatives to ensure platforms evolve as part of a cohesive, guest-centric ecosystem rather than isolated solutions
• Partner with cross-functional teams to operationalize platform capabilities, ensuring successful adoption, scalability, and ongoing optimization of marketing technology solutions
• Operate as both a hands-on builder and strategic leader, directly contributing to solution design, workflow development/training, and platform configuration while guiding long-term architecture and roadmap direction
• Evaluate and operationalize AI-driven capabilities and emerging technologies across the marketing technology ecosystem, identifying high-value use cases that improve personalization, automation, and operational efficiency
  
  

Job Requirements:

• Bachelor's degree in Marketing, Business, Information Systems, Communications, or a related field
• 5–8 years of experience across Marketing Technology, Product Management, Lifecycle Marketing, or Journey Orchestration ecosystems
• Proven experience leading complex, cross-functional platform or systems initiatives within enterprise-scale organizations
• Experience partnering closely with Engineering and Enterprise Technology teams to define and deliver scalable platform capabilities
• Strong proficiency with Microsoft Office, including Excel and PowerPoint