Warehouse Senior Manager

Position Description

At a Glance

 

Legrand has an exciting opportunity for a Warehouse Senior Manager  to join the Wattstopper Team in Moreno Valley, CA.

 

The Senior Manager, Warehouse & Reverse Logistics is responsible for leading end-to-end warehouse operations and reverse logistics processes, including receiving, inventory management, shipping, returns processing, and product rework. This role ensures operational efficiency, quality control, and customer satisfaction while driving process improvement across the distribution lifecycle. The ideal candidate brings a strong background in warehouse leadership, technical product handling, and team management.

 

Key Responsibilities

Warehouse Operations

• Oversee daily operations for receiving, storing, picking, packing, and shipping.
• Optimize layout, workflows, and space utilization to maximize efficiency and throughput.
• Monitor warehouse KPIs and drive continuous improvement in performance metrics.
• Ensure inventory accuracy through effective cycle counting, audits, and system controls.
• Enforce OSHA standards and implement strong safety protocols.
• Utilize Warehouse Management Systems (WMS) and ERP systems to track and analyze inventory and workflow performance.

Reverse Logistics & Product Rework

• Manage customer returns (RMA), including inspection, verification, and failure analysis.
• Coordinate with Engineering to rework returned products (hardware/firmware as required).
• Quarantine and process non-conforming or defective materials.
• Lead the team in performing quality control inspections on inbound returned products.
• Create and maintain SOPs for all reverse logistics and rework activities.

Leadership & Strategic Oversight

• Lead, train, and develop warehouse and reverse logistics teams.
• Provide input into budget planning and contribute to broader strategic decisions.
• Resolve escalated operational issues, collaborating cross-functionally with Engineering, Quality, and Customer Support.
• Support urgent customer orders and ensure a responsive, customer-focused operation.

 

Salary Range: $135,000 - $161,000

 

Qualifications

Required Qualifications

• Bachelor’s degree in Business, Engineering, Supply Chain, or related field
• 8+ years of experience in warehouse management, reverse logistics, or manufacturing operations
• 3+ years in a managerial or team leadership role
• Strong knowledge of ERP systems, WMS, and inventory control software
• Proficient in Microsoft Office Suite (Excel, Word, Outlook, Teams)
• Familiarity with electronic assemblies and basic failure analysis
• Ability to write and implement operational procedures and process improvements

Preferred Qualifications

• 15+ years of experience in technical support, field service, or manufacturing
• Experience with Salesforce, Arena, JDE, and PkMS
• Bilingual in English and Spanish

Core Competencies

• Distribution & Inventory Management
• Reverse Logistics Process Improvement
• Safety & OSHA Compliance
• Team Leadership & Training
• ERP/WMS Utilization
• Quality Control & Failure Analysis

 

Company Info

About Legrand

Legrand is the global specialist in electrical and digital building infrastructures. Our comprehensive offering of solutions for residential, commercial, and data center markets makes us a benchmark for customers worldwide. We harness technological and societal trends with lasting impacts on buildings with the purpose of improving life by transforming the spaces where people live, work, and meet with electrical and digital infrastructures and connected solutions that are simple, innovative, and sustainable. Legrand is a global, publicly traded company listed on the Euronext (Legrand SA EPA: LR). For more information, visit www.legrandgroup.com/en

 

About Legrand North and Central America

Legrand, North & Central America (LNCA) is a leader in the AV, Lighting & Controls, Electrical, and Data Center markets. LNCA offers comprehensive medical, dental, and vision coverage, as well as distinctive benefits like a high employer 401K match, paid time off (PTO) and holiday pay, short-term and long-term disability benefit plans, above-benchmark paid maternity and parental leave, bonus opportunities in accordance with the Company’s incentive plans, paid time off to volunteer, and an active/growing Employee Resou