Lead Account Executive, Vertical

Custom Ink is so much more than a t-shirt company. We’re a team of creative individuals who empower our customers to create the perfect custom apparel for their groups through an innovative and easy-to-use website and at multiple store locations throughout the country. We are also committed to community, empathy, diversity, and equity. Our end goal is for all Inkers to feel a deep sense of belonging.

We are always looking for great people to join our team, and with locations and stores opening across the country, there are new opportunities all the time. Headquartered in Fairfax, Virginia with offices in Dallas, Texas; and Prague, Czech Republic, with 500+ team members across the world. We have both location-focused and work-from-home jobs.

Overview:

• Workstyle: Remote

• Reports to: VP, Strategic Partnerships & Verticals

• Travel Expectations:  Minimal travel; will be determined by business needs and may include occasional trips for key meetings, collaboration opportunities, or area-connected events.

• Physical Requirements/Demands: This is a primarily sedentary, home-based role that requires the ability to remain in a stationary position for extended periods while working at a computer. The role involves regular use of standard office equipment, such as a computer, keyboard, mouse, and telephone. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position

What we’re looking for: 

We’re seeking a high-performing Strategic Account Executive to drive Custom Ink’s expansion within an assigned industry vertical. This is not your typical sales role — it’s a career-defining opportunity to lead a strategic vertical, build deep industry relationships, and shape how one of the country's most trusted brands serves enterprise clients.

This role calls for a consultative, entrepreneurial sales professional with a proven ability to manage complex, multi-stakeholder deals and build enduring relationships with enterprise clients.

• Bring 5–10+ years of enterprise sales experience, ideally in a vertical-focused or named account model

• Demonstrate success managing long sales cycles and navigating multifaceted decision-making structures

• A consultative, customer-first mindset with strong communication, negotiation, and presentation skills.

• Exceptionally skilled at prospecting, solution selling, multithreading, and building trusted relationships with executive-level buyers.

• Comfortable with a high degree of autonomy and accountability — you own your vertical and are expected to think and act like a business owner.

• Strategic and data-driven — you know how to use insights, tools, and collaboration to drive outcomes.

• Display exceptional communication, negotiation, and presentation skills

• Show familiarity with or deep interest in your assigned industry vertical

What you’ll do: 

In this role, you'll own a named list of top accounts in your vertical, prospect and close new logos, and partner closely with our Customer Success and Marketing teams to deepen penetration in existing relationships. You will be the industry expert for Custom Ink in an assigned industry with the freedom and accountability to build a multi-year, multi-million-dollar book of business.

• Own the vertical – Act as the go-to industry expert and AE for a curated list of enterprise accounts nationwide

• Prospect and expand – Identify new enterprise logos while expanding revenue within existing accounts through solution selling and multithreading

• Shape the strategy – Translate vertical insights and market trends into meaningful actions that guide sales motions and campaign development

• Collaborate cross-functionally – Work closely with Marketing to influence demand generation and ABM campaigns, and with Customer Success to ensure world-class onboarding and growth

• Drive retention and expansion – Focus on long-term value, delivering repeat business, increased share of wallet, and deep customer loyalty

• Advise and influence – Serve as a vertical voice across the company, sharing feedback, highlighting opportunities, and shaping go-to-market strategy

How you’ll be measured: 

• Growth in top-line revenue and gross margin by vertical, inc