Senior Account Manager (Curation)

About Us

Permutive is the data collaboration platform that powers the advertising ecosystem.

We exist to build an advertising ecosystem that respects and adapts to consumers’ choices around their privacy, and in doing so unlocks enormous uplifts in scale and outcomes for publishers and advertisers alike.

Trusted by 60% of Enterprise Media Companies across the US, EMEA, and LATAM, we work with leaders such as News Corp, Warner Bros Discovery, Hearst, Conde Nast, dmg media, BuzzFeed, and The Guardian. Our technology enables them to drive >$1B in advertising spend across hundreds of millions of users without compromising user privacy.

Permutive works with many of the largest Advertisers, enabling them to collaborate with Publishers to triple their audience reach and drive a doubling in incremental sales, including with advertisers such as Sky, Dentsu and Apple.

We leverage patented edge technology, AI and cloud collaboration to safely process data where it is, and our platform combines privacy-safe DMP, data clean room, and curation capabilities to unlock unmatched scale and precision for publishers, advertisers, agencies, and retail media networks.

At Permutive, You'll Help Our Customers:

• Achieve Better Outcomes: Leverage our unique position in the ad tech ecosystem to access broader audiences and improve outcomes.

• Boost Sales Significantly: Capitalize on 100% addressability to connect with the 70% of audiences beyond traditional cookies.

• Transform Collaboration Efficiency: Move from lengthy processes to seamless collaboration in minutes.

Join us as a key player in shaping the future of Permutive, backed by leading investors like Softbank and EQT Ventures and recognised as a YCombinator Top 150 company.

About the Team

You'll be joining a collaborative, diverse customer success team who are based in New York and across the United States, London & Paris. We're focused on ensuring our customers meet their organizations' strategic goals while also helping us achieve world-class customer satisfaction and net revenue retention. We're a forward-thinking team who cares deeply about our customers' businesses; we are industry experts and consultants. We are the voice, eyes, and ears of our customers at Permutive, and we work hard to spread customer empathy in all internal teams.

About the Role

The Curation Programmatic Senior Account Manager is a strategic partner to media agencies and advertisers, responsible for driving adoption, performance, and growth of Permutive’s curation solutions. Combining commercial acumen with operational excellence, this role oversees the entire campaign journey—from pre-sale strategy and audience design through activation, optimization, and long-term account expansion.

What You’ll Be Doing

As an Account Manager within our Customer Success Team, you’ll play a pivotal role in maximizing strategic commercial partnerships with our key curation clients. You are the primary technical and audience consultant during the sales cycle, who can confidently support and troubleshoot delivery issues with curation clients.

Core Responsibilities

Client Growth, Retention & Satisfaction

• Own day-to-day account management for a portfolio of brand-direct and agency clients, ensuring exceptional service and performance.

• Partner with Sales to develop strategic account plans and identify upsell and cross-sell opportunities.

• Act as the primary technical and audience consultant during the sales cycle, leveraging internal and SSP forecasting tools to deliver actionable and data-driven campaign proposals.

• Ensure clients are effectively activating and scaling Permutive curated audiences to achieve their business objectives.

• Build trusted relationships with client and agency stakeholders through proactive communication, transparency, and white-glove support.

• Lead business reviews alongside the sales lead, focused on performance, delivery, optimization insights, and future growth opportunities.

Campaign Management & Revenue Growth

• Oversee campaign setup and audience segment delivery across SSP curation platforms, ensuring accuracy and timeliness.

• Support clients through the full campaign lifecycle — from planning and audience building to activation, QA, and post-campaign analysis.

• Troubleshoot audience or delivery issues, collaborating with Technical Services and Ad Operations to ensure swift resolution.

• Proactively monitor pacing and performance, providing optimization recommendations to clients and trading teams to maximize campaign o