Sr. Manager, Solutions Readiness

Overview

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Role Overview

As the Sr. Manager, Solutions Readiness, you will lead the Technical Enablement Team at Atlassian, driving the development and execution of programs that empower our technical sales pros, and advance our broader field teams in the art & science of solutions selling. Your leadership will ensure that our team possesses the technical expertise, skills, and resources necessary to effectively differentiate and sell Atlassian solutions. This role requires a strategic thinker with a deep understanding of the Atlassian portfolio spanning ITSM, Agile + Dev Ops, & Work Management technologies and a serious passion for enabling others.

Responsibilities

In This Role You’ll:

1. Lead a Critical Team: Build best & next practices within technical enablement, testing & learning, then establishing common cadences to meet the advanced needs of our sellers while helping the Technical Enablement Managers grow & thrive

2. Establish Expertise: Cultivate and maintain a comprehensive understanding of Atlassian technologies, products, solutions, and go-to-market (GTM) strategies to lead the team effectively.

3. Drive Cross-Functional Engagement: Proactively collaborate with cross-functional teams to plan and execute enablement strategies, ensuring alignment and successful implementation of scalable programs.

4. Project Manage: Demonstrate strong planning, prioritization, and execution skills to manage multiple projects and anticipate potential challenges, ensuring timely delivery and follow-up.

5. Collaborate with Sales Readiness: Work closely with the Sales Onboarding and Ongoing Readiness teams to ensure cohesive and comprehensive enablement initiatives.

6. Metrics and Improvement: Establish benchmarks, track performance, and report on success metrics, using insights to continually refine and enhance enablement programs.

7. Uphold Atlassian Values: Embody and promote Atlassian's values in all interactions and initiatives, fostering a positive and inclusive team culture.

Qualifications

On day one we'll expect you to...

1. Educational Background: Hold a Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, or a related field. A Master’s degree or MBA is advantageous.

2. Experience: Have a minimum of 5+ years of experience in a technical sales, sales engineering, or sales training role within the technology space.

3. Product Knowledge: Possess a strong understanding of Atlassian solutions and market trends, with hands-on experience in tools such as Jira, Confluence, Trello, and more.

4. Cross-Functional Management: Demonstrate ability to manage cross-functional projects and relationships at all organizational levels without direct authority.

5. Program Development: Build and manage enablement programs from business case creation to execution, including roadmaps and communication plans.

6. Technical Depth: Possess the product and solution expertise required to act as a liaison between field observations and GTM strategies.

7. Learning Design: Apply adult learning theory and instructional design principles to develop a world-class technical enablement program.

Added bonuses if you have a strong background in:

1. Solutions Selling: A background in solutions selling to Software Development or IT c-suite/SVPs/VP leadership, even better is an understanding of the ecosystem of potential integrations and partnerships we would work with

2. Raising the Talent Bar: An understanding of how to continually advance the team’s organization, strategy, and tactical activities to best impact the business growth expectations

3. Transformational Leadership: Successfully led diverse teams to reach challenging goals and can leverage organizational networks to get things done

4. Change Management: The ability to run a team within a fast-growing organization; effectively balancing the needs of the team with the