Risk Management - Fraud Risk - Business Management Senior Associate

Bring your expertise to JPMorgan Chase.  As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.  Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

As an Associate for the Fraud Risk Product Business Management Office (BMO), you will support the Fraud Risk Product Owner and the Area Product Owners in providing best in class fraud and scam detection and prevention services and capabilities to react quickly to changing fraud patterns through autonomy and innovation, while creating a positive customer experience. You will be responsible for overseeing our product controls and ensuring adherence to agility guidelines. You will be responsible for continuously reviewing the business needs, refining priorities, outlining deliverables, and identifying opportunities and risks. 

Job Responsibilities

• Ensure project tracking and documentation is maintained
• Ensure Product adheres to CCB Agility control guidance
• Effectively facilitate and manage Product meetings with a clear agenda, recap discussions and provide actionable items
• Provide Product level reporting delivering updates to Product/APO management
• Establish and maintain strong working relationships with Area Product Owners, business stakeholders, Technology, Operations, peers, subject matter experts and others
• Escalate issues and risks appropriately, driving to resolution
• Drive product methodology consistency and maturity across the team  
• Influence a culture of community and inclusivity across the team and department   

Required qualifications, capabilities and skills

• 3+ years of experience in relevant areas including product, project management, controls or fraud risk within financial/banking services
• Knowledge and experience using workflow tools such as Jira or Align and SharePoint is required 
• Broad delivery experience, including understanding of tools, processes and best practices 
• Ability to work independently and through ambiguity and define path forward  
• Demonstrated initiative and creativity to ensure successful and timely execution 
• Intellectual curiosity and propensity to learn new subjects quickly 
• Advanced MS Office tools; i.e., PowerPoint, Excel, Teams

Preferred qualifications, capabilities and skills

• Knowledge and experience using Confluence and/or Tableau 
• Experience and knowledge of fraud risk 

To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT). 

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other