Student Success Intern, Chartwells Higher Ed / Johnson & Wales University - Charlotte
Compass GroupAbout the role
Location:
- We are hiring for a Student Success Intern position to start in August.
- Address: 801 West Trade St Charlotte, NC Note: online applications accepted only.
- Schedule: To be determined based on class schedule and business needs.
- Pay Rate: $19.00 per hour.
We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1545094.
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Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
Join our campus team where you are valued and empowered to make a difference. Enjoy competitive wages, benefits, and perks like Instapay through the One @Work app. Our careers are filled with purpose and encourage learning, growth, and meaningful impact. Apply today!
About the Program
Join our rotational program designed to provide hands-on experience in both hospitality and business operations. Over the course of the term, you’ll work alongside experienced mentors in culinary services, catering, marketing, and operations—building the skills to launch your career in hospitality or business management.
Key Responsibilities
- Hospitality Operations – Learn food safety protocols, train across multiple food service stations, assist in menu planning, and cost control.
- Catering & Events – Support setup, menu planning, ordering, and client interaction; participate in Banquet Event Order (BEO) meetings; learn CaterTrax software.
- Operations Management – Shadow FOH and BOH managers, lead pre-service meetings, review operational standards, assist with scheduling and labor reporting.
- Marketing & Promotions – Conduct marketing audits, plan and promote events, manage social media content, support meal plan marketing.
Skills You’ll Gain
- Leadership & teamwork
- Food safety & allergen awareness
- Event planning & execution
- Marketing & social media management
Qualifications
- Enrolled in Hospitality, Business, Culinary, Marketing, or related program
- Strong communication & interpersonal skills
- Eager to learn and rotate across departments
- Proficient in Microsoft Office; hospitality/POS systems a plus
- Flexible schedule; some evening/weekend availability may be required
This is a paid intern position; however, it is not eligible for paid time off (PTO) or benefits such as medical, dental, vision, etc.
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Maryland, Washington State, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ChartwellsHED.pdf
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