Customer Assistant II

Hope Haven is an accredited resource for disability services and advocacy. We offer service programs and support to meet a broad range of needs for children, adults, and families – from physical, mental, and intellectual to residential, vocational, and spiritual.


The Customer Assisant II position will be located at Thrifty's in Estherville, Iowa.
Thrifty's is a retail thrift store that receives donated items from the area, identifies what can be utilized, and then sells the products to the general public at the store location.


Benefits: (contingent on hours scheduled and eligibility requirements)

• Health Insurance coverage by Wellmark Blue Cross Blue Shield
• Free $15,000 Term Life Insurance Policy
• 403B Retirement Plan with 8% employer match after one year
• Flex Spending – put aside pretax dollars used for medical & dependent care reimbursement.
• Supplemental Benefits: Accident, Critical Illness, Dental, Vision, Short Term Disability, Long Term Disability, and Voluntary Life.
• Paid Time Off (PTO) and Temporary Medical Leave (TML)
• Holidays based on status of employment
• Bereavement Leave
• Military Leave
• Jury Duty
• Employee Assistance Program (EAP)
• FMLA (Family Medical Leave Act)
• Student Loan Forgiveness (PSLF Program)
• BVU Partnership Educational Benefits
• Pay on Demand with Dayforce Wallet


Duties and Responsibilities:

• Greet customers and provide them assistance to ascertain what they want or need.
• Assist customers with unloading vehicles with donated items
• Look through donated items and discard and/or reject items that are not acceptable donatable items.
• Sort through approved donations, distribute to designated areas
• Crush down cardboard, emptying trash cans and other cleaning duties as assigned
• Answer questions regarding the store and its merchandise.
• Maintain knowledge of current sales and promotions and security practices.
• Watch for and recognize security risks and thefts and know how to prevent or handle these situations.
• Promote safety and correct/report all safety concerns immediately.
Qualifications:

• High school diploma or GED/HSED preferred.
• Good written and verbal communication skills
• Reliable transportation.
• Must be 18 years of age.
• Must pass a health assessment at time of hire.
• Have the ability to maintain up to date health assessment as requested.
• Clearance from a criminal background check and abuse reporting check at time of hire.
Physical Requirements:

• Physically able to lift up to 50 lbs.
• Strength and flexibility to handle boxes, containers or cartons.
• Physically able to walk, stoop, stand, sit and climb stairs.


If this all sounds like a good fit, you are here for a reason. Apply today. We offer competitive compensation, benefits, and scheduling. And you’ll be able to put your gifts to good use, which comes with its own amazing rewards.