Recreation Program Lead - Adult Sports

Anticipated Hiring Range:  $16.69- $18.78 hourly

Benefits: This position is benefits eligible. Please view our benefits guide here.

Job Summary:

The Adult Sports Lead position is an integral part of the City of Greeley’s Recreation Division and is responsible for the on-site supervision and management of recreation services, programs, and events. The Adult Sport Program Lead will report to the Recreation Coordinator and provide oversight and leadership to hourly staff and volunteers. The Program Lead is expected to exercise sound judgment and effectively serve all areas of the program. The Program Lead will also be the go-to person for all after hour programs or events where the Coordinator cannot be present.

Experience, Knowledge, Skills:

Minimum Requirements

• Three (3)+ years of officiating experience.
• Three (3)+ years of customer service experience.
• CPR, First Aid, and AED certification required within 30 days of hire.

Preferred

• Supervisory experience.

Knowledge, Skills, and Abilities

• Knowledge of the business and organizational structure of Colorado municipalities. 
• Knowledge of how the game is played.
• Collaboration skills, including the ability to work with others from different areas and backgrounds to reach a common goal. 
• Computer skills, including the ability to utilize Microsoft Office programs (i.e. Word, Excel, PowerPoint, Outlook, etc.) and learn and experiment with new software and systems.
• Interpersonal skills, including the ability to facilitate interaction, communication, and teamwork between others.
• Oral, written, and listening communication skills, including the ability to accurately interpret what others are saying and convey messages, information, concepts, and details accurately and clearly.
• Organizational skills, including the ability to set and meet goals and deadlines, manage appointments, create schedules, coordinate and facilitate meetings, and make decisions. 
• Ability to work under pressure, manage multiple concurrent and competing tasks and responsibilities, and adapt to changing priorities while maintaining personal effectiveness.
• Ability to prioritize work, meet deadlines, and stay on task when completing special projects and daily assignments.
• Ability to work independently with minimal supervision and reliable professional judgment, as well as collaboratively with a team to achieve desired results.
• Ability to maintain a strong work ethic, positive problem-solving attitude, and enthusiasm for the work performed.
• Ability to self-start and take initiative in completing daily tasks and special projects.
• Ability to focus on activities that have the greatest impact on meeting work commitments.
• Ability to establish and maintain partnerships with a variety of internal and external constituencies.
• Ability to communicate and work effectively with individuals from diverse backgrounds, cultures, and ages.
• Ability to navigate a complex political environment.
• Knowledge of customer service principles and best practices, including customer needs assessments, meeting quality service standards, and evaluating customer satisfaction.
• Knowledge of incident response and handling methodologies.
• Customer service skills, including the ability to actively listen, address customer needs, defuse tense situations, and maintain an open, flexible, and friendly demeanor.
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Essential Functions:

• Aids in the oversight and delivery of Greeley Recreation programs, services, and special events, supporting and leading other part-time staff including, but not limited to, officials and scorekeepers.
• Prepares gym/field for play by setting up any necessary equipment and inspect the site to ensure participant safety.
• Works effectively and productively in a fast-paced environment.
• Explains and enforces facility and/or program rules, policies, and procedures while positively representing the City.
• Provides first-rate customer support to members, guests, participants, and the public, resolving immediate concerns as best as possible with the established guidelines and framework of the facility and/or program.
• Acts quickly, calmly, and appropriately in emergency situations.
• Runs and/or assists with staff meetings and trainings.
• Holds both office and field hours performing administrative tasks and program facilitation.

Working Environment and Physical Requirements:

Work Environment

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