Relationship Specialist - Bristol

Who We Are: 

At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community. For more than 30 years, we’ve been committed to making dreams come true for independent car dealers. AFC’s finance solutions work with more than 12,000 independent dealerships across North America freeing up cash flow to give them more time to focus on building their business. Our solutions amplify purchasing power so dealers can stock their dealership lot with vehicles their customers seek. 

AFC is proud to be a subsidiary of OPENLANE. AFC's core business complements the other business units within the OPENLANE group of companies. For more information, visit https://corporate.openlane.com/.

Location: This role will be primarily focused on the Bristol, Tennessee area.

What We Offer:  

• Competitive pay 

• Medical, dental, and vision benefits with employer HSA contributions (US) 

• Immediately vested 401K (US) or RRSP (Canada) with company match

• Paid Vacation, Personal, and Sick Time

• Paid maternity and paternity leave (US)

• Employer paid short-term disability and life insurance

• Employer paid Leap into Service Day to volunteer

• Tuition Reimbursement for eligible programs

• Opportunities to expand your skill set and share your knowledge ross a publicly traded, global organization

• Company culture of internal promotions, diverse career paths, and rapid advancement  

We’re Looking For:

AFC is seeking a Relationship Specialist who enjoys and is energized by building relationships through meaningful interactions with both with current and prospective customers.  The Relationship Specialist is instrumental in elevating customer relationships and attracting new business. The Relationship Specialist will grow AFC revenue by increasing the number of customers, expanding the diversification of the branch portfolio, and driving greater penetration of AFC’s financial products.  Portfolio management, loss prevention, and risk management are core job functions.  The Relationship Specialist will spend approximately 30% of their time securing new business.  The remaining 70% of time will be spent servicing customer portfolios. This person will have a strong understanding of portfolio management, risk, and new business development.  

You Are:  

• Focused on Elevating Relationships: you believe integrity and honesty build long lasting relationships; connecting deeply with your customers, celebrating their wins, and supporting them through their struggles.  

• Powered by Passion: you are obsessed with customer service and helping our customers realize their unlimited potential. You understand our dealer’s success is built upon the commitment and perseverance of your efforts.  

• Vision-Driven: you focus on understanding your customers’ future needs and are dedicated to continuous improvement; making it easier for customers to do business while preparing for what’s to come.  

• Dedicated: you have an unwavering “people-fi