Freight Forwarder Assistant

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DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at www.dsv.com

Location: USA - Boston, McClellan Hwy 

Division: Air & Sea 
Job Posting Title: Freight Forwarder Assistant - 100580 
Time Type: Full Time

 

 

Summary 

 

A Freight Forwarder Assistant is responsible for providing support to the freight forwarding team, including assisting with documentation, data entry, customer service, and general administrative tasks. This role requires strong organizational skills, attention to detail, and the ability to work well under pressure in a fast-paced environment. 

 

Duties and Responsibilities 

• Assist with the preparation and processing of shipping documents, including bills of lading, commercial invoices, and packing lists 

• Enter shipment data into computer systems and ensure accurate record-keeping 

• Communicate with customers, carriers, and other third-party service providers to coordinate and track shipments 

• Provide administrative support to the freight forwarding team, including answering phones, responding to emails, and filing documents 

• Assist with billing and invoicing processes 

• Ensure compliance with all relevant regulations and laws, including customs regulations and trade laws 

 

Educational background / Work experience 

• Prior experience in freight forwarding, logistics, or a related field is preferred 

• Experience in air exports is highly desirable 

 

Skills & Competencies 

Mathematical Skills 

• Ability to perform basic mathematical calculations, such as calculating costs and rates 

 

Other Skills 

• Excellent organizational and time management skills 

• Strong communication and interpersonal skills 

• Attention to detail and accuracy 

• Ability to work well under pressure and in a fast-paced environment 

 

Function / Market & Industry Knowledge / Business Acumen / Processes 

• Knowledge of air freight logistics and customs regulations 

• Understanding of trade laws and regulations 

 

Language skills 

• Fluency in English is required 

• Knowledge of additional languages is a plus 

 

 

Computer Literacy 

• Proficiency in Microsoft Office Suite 

• Experience with logistics software and systems is preferred