Pillar Lead, Global Medical Affairs Omnichannel (Remote)

Description

As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development, and delivery of our products to our patients and customers. Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies' success. We realize that our strength and competitive advantage lie with our people. We support our employees in several ways to foster a healthy working environment, meaningful work, mobility, networking, and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees.

The Pillar Lead, Global Medical Affairs Omnichannel Excellence will provide strategic leadership and end-to-end ownership for the Global Medical Omnichannel Excellence team. This role will drive the strategic development and scalability of omnichannel capabilities to scale across regions. The position holder will lead this cross-functional team to achieve excellence in performance, innovation, and compliance. The incumbent will work closely with focus markets to drive effective and efficient implementation of omnichannel frameworks.

The Pillar Lead, Global Medical Affairs Omnichannel Excellence will foster a culture of continuous improvement and collaboration within the team. This role will ensure compliance, talent management, performance, and cost efficiency in all processes and services.

Please apply to the role closest to your geographic area. -Link to internal posting in Germany-https://jobs.boehringer-ingelheim.com/job/Ingelheim-Pillar-Lead-Medical-Omnichannel-Excellence-Germ/1191773901/

Duties & Responsibilities

• Leads the strategic development and global governance of GMA Medical Omnichannel capabilities and related services.
• Creates, manages, and evolves Medical Omnichannel Development Plan templates for market deployment.
• Ensures alignment of omnichannel strategies with global medical and scientific goals, working with the Medical Heads, Associate Medical Heads, and Medical Managers across regions.
• Fosters strong relationships and collaboration with key stakeholders, including corporate medical functions, medical teams in the regions, and external partners.
• Ensures effective communication and alignment with global medical strategies by engaging Medicine in the regions and holding regular stakeholder meetings, joint projects, and collaborative workshops. 
• Close relationships with the omnichannel content delivery unit will be critical to the success of this role.
• Drives the continuous improvement and innovation of all capabilities reporting into the team and the delivery of services according to OLAs globally. Includes improving the scalability and execution of medical information, publication strategies, medical education and/or omnichannel content development and deployment strategies.  
• Oversees compliance of processes and services with global medical requirements.
• Ensures timely and accurate compliance reporting and training. Examples include regular compliance audits, training sessions, and adherence to regulatory standards.
• Strategically manages and develops the human capital in the team to achieve excellence in performance, organizational flexibility, diversity, succession planning, coaching, change management, and personal growth.
• Defines the global medical omnichannel data strategy with GMA Data Excellence.
• Leveraging existing BI frameworks and curiously exploring new technologies and innovations, ensures automation and personalization of content are achievable, scalable, and compliant across focus and core R/OPU markets.
• Develops and implements data management strategies in concordance with Data Excellence and IT groups.
• Ensures data-driven personalization of personal and non-personal omnichannel activities.
• Maintains compliance with global data privacy regulations.
• Manages global medical communications capabilities, including medical information, publications, and medical education.
• Strategizes and builds frameworks for global medical campaigns (customer journey.
• Leads the ideation, conception, and implementation of Omnichannel Development Plan templates across focus and core R/OPUs.
• Oversees innovation on medical apps and medical digital assets.
• Leads on innovative web platforms and create governance models across solutions and regions.
• Ensures coordination across channels, including personal and non-personal engagement.
• Oversees frameworks for data analytics and work with Data Excellence to optimize medical omnichannel strategies.
• Leads conceptualization and business rationale for Next Best Action engine to be deployed withing Field Medical across the globe.