MID - ADAS Warranty Engineer

<div class="content-intro"><p>We’re ALTEN Technology USA, an engineering company helping clients bring groundbreaking ideas to life—from advancing space exploration and life-saving medical devices to building autonomous electric vehicles. With 3,000+ experts across North America, we partner with leading companies in aerospace, medical devices, robotics, automotive, commercial vehicles, EVs, rail, and more.</p> <p>As part of the global ALTEN Group—57,000+ engineers in 30 countries—we deliver across the entire product development cycle, from consulting to full project outsourcing.</p> <p>When you join ALTEN Technology USA, you’ll collaborate on some of the world’s toughest engineering challenges, supported by mentorship, career growth opportunities, and comprehensive benefits. We take pride in fostering a culture where employees feel valued, supported, and inspired to grow.</p></div><p><strong>Position Summary</strong></p> <ul> <li>The <strong>ADAS Warranty Acceleration Team (WAT) Engineer</strong> is responsible for monitoring, investigating, and driving resolution of field quality and warranty issues related to Advanced Driver Assistance Systems (ADAS) across vehicle programs.</li> <li>This role serves as a key technical interface between Engineering, Quality, Manufacturing, Service, Customer Experience, Suppliers, and Warranty organizations to rapidly identify emerging issues, determine root causes, and implement effective corrective actions that improve vehicle quality and customer satisfaction.</li> <li>The ADAS WAT Engineer leverages warranty data, dealership reports, connected vehicle information, diagnostic data, and engineering analyses to identify trends and prioritize quality concerns.</li> <li>The engineer leads cross-functional investigations involving ADAS hardware, software, sensors, vehicle integration, calibration, and driver assistance features to ensure timely resolution of customer-impacting issues.</li> <li>This position is well suited for candidates with a background in <strong>Computer Systems Engineering, Computer Science, Software Engineering, Computer Engineering, Information Technologies, Electrical Engineering, Mechatronics, or related disciplines</strong> who are passionate about quality improvement, data analysis, problem solving, and advanced automotive technologies.</li> </ul> <p><strong>Key Responsibilities</strong></p> <ul> <li>Lead investigation and resolution of warranty and field quality concerns involving ADAS systems across multiple vehicle programs.</li> <li>Analyze warranty claims, dealership repair data, customer complaints, connected vehicle data, and field reports to identify emerging trends and quality risks.</li> <li>Coordinate root cause investigations involving ADAS h