Director, Specialty Information Systems

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One!
 

We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South.
 

Responsible for leadership for the support of ancillary clinical services and supporting the integrated electronic medical record and serves as clinical and technical expertise Works closely with the organizations clinical leadership, medical staff and operational leadership to identify system requirements and establish priorities that drive the development of the ancillary clinical information systems implementation, support and optimization. The Director is responsible for ongoing evaluation of the effectiveness and efficiency of current ancillary and imaging clinical systems and planning for future system modification to meet changing needs of patients, care providers, families and the organization. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

 

Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.

A Brief Overview
Responsible for leadership for the support of ancillary clinical services and supporting the integrated electronic medical record and serves as clinical and technical expertise Works closely with the organizations clinical leadership, medical staff and operational leadership to identify system requirements and establish priorities that drive the development of the ancillary clinical information systems implementation, support and optimization. The Director is responsible for ongoing evaluation of the effectiveness and efficiency of current ancillary and imaging clinical systems and planning for future system modification to meet changing needs of patients, care providers, families and the organization. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

What you will do

• Leads the clinical IT team in the strategic planning of enterprise ancillary and imaging systems and development of system features / functions that support the goals of the organization.
• Oversee successful implementation of one or more clinical systems; Incorporating IT “Best Practices” such as, internal structure and governance to rapidly and effectively respond to new projects and enhancements, establishing standard division wide operating procedures, documentations and service level agreements. Responsible for regulatory Compliance Framework, quality assurance practices for build and testing, strong metric driven measures of success based on financial, process and clinical outcome measures and commitment to IT associate professional growth and development.
• Works closely with operational leaders to leverage clinical applications for competitive advantage and reduce waste and improve quality Documents and reports benefits achieved through effective use of technology
• Develops and administers an effective Customer Service Plan which includes provisions to accept record, prioritize, assign, track, resolve and report on customer service problems and issues.
• Manages the change control structure. Enables successful documentation of standard procedures of change control and use of ITIL/Lean for continuous improvement in service delivery.
• Assesses MLH clinical information technology needs and prepares written plans related to accomplish.

Education/Formal Training Requirements

• Bachelor's Degree Allied Health
• Bachelor's Degree Computer sciences
• Bachelor's Degree Business Administration/Management
• Master's Degree

Work Experience Requirements

• 5-7 years Clinical information systems
• 10+ years Supervisory or Management

Licenses and Certifications Requirements

• Registered Respiratory Therapist - Tennessee - Tennessee Board of Respiratory Care
• Registered Respiratory Therapist - Mississippi - National Board for Respiratory Care
• Registered Respiratory Therapist - Mississippi - National Board for Respiratory Care
• Pharmacist Tennessee - Tennessee Board of Pharmacy
• Pharmacist Mississippi - Mississippi Board of Pharmacy
• Registered Nurse Arkansas - Arkansas State Board of Nursing
• Registered Nurse Mississippi - Mississippi Board of Nursing
• Registered Nurse Tennessee - Tennessee Board of Nursing
• TN - MEDICAL TECHNOLOGIST (MT) - Tennessee Department of Health - Medical Laboratory Board