Senior Director, Operations

Sr. Director, Operations
LOMBARD, IL

About Odyssey Logistics
Odyssey Logistics is a global logistics and supply chain partner helping businesses optimize performance through fully integrated, end-to-end solutions. We connect transportation, technology, and expertise across a broad network of services including 3PL and 4PL managed services, multimodal and intermodal transport, warehousing, trucking, Jones Act Ocean, and customs brokerage, ensuring goods move reliably, efficiently, and intelligently around the world.
Today, Odyssey supports more than 6,000 customers globally, delivering scalable, data driven solutions across complex supply chains. What started with a single client has grown into a dynamic, evolving organization focused on performance, precision, and long-term partnership.

What Sets Us Apart:
Our work is complex, fast moving, and highly collaborative. Success here requires people who think strategically, operate with urgency, and navigate across functions to solve real business challenges. We value individuals who take ownership, challenge the status quo, and turn insight into action.
Our culture is grounded in five core values: Win Together, Innovate Boldly, Drive Results, Customer Centric, and Guide with Care. These are not just principles; they shape how we make decisions, partner with customers, and show up for each other.
At Odyssey, you are not just part of a company; you are part of building what comes next.

The Role:
Work Model: Hybrid
Travel Requirements: Yes, overnight travel up to 50%
Supervisory Responsibilities: Yes, oversight of 1-3 direct reports
Reports to: Division Sr. VP
*All applicants must be currently authorized to work in the United States. No relocation allowance will be considered unless specifically addressed.


Summary / Primary Role:
The Sr. Director, Operations plans and directs activities, policies, objectives, and initiatives for the Business Unit within the Intermodal Division according to the mission of the Division, ensuring the Business Unit meets budgeted financial goals and objectives.

What You’ll Do:
We are seeking a strategic operations leader to plan and direct the Business Unit's policies, objectives, and initiatives, driving financial performance, operational excellence, and a strong leadership culture across the Intermodal Division.
• Operations Leadership & Talent Development
◦ Provide leadership, direction, and vision to operations personnel to achieve BU annual revenue, service, and growth objectives, motivating direct reports to achieve EBITDA targets and maximize profitability.
◦ Utilize continuous improvement methodologies to build a culture focused on employee safety, quality, and cost effectiveness, while supporting talent acquisition, employee development, and succession planning across the division.
• Strategic Planning & Execution
◦ Lead and execute the strategic direction for the Business Unit in alignment with the organization's long-term goals, directing operational initiatives to grow the business, ensure financial strength, and drive efficiencies.
◦ Identify top-line growth initiatives and carry out approved business and operational plans, programs, and strategy, including full administrative, financial, and sales responsibility in support of corporate vision.
• Team Culture & Performance Management
◦ Create and inspire a team environment grounded in open communication, setting clear goals, delegating tasks, and holding team members accountable for performance.
◦ Partner with Human Resources to identify training needs and ensure coaching is provided, listening to team feedback and resolving issues or conflicts as they arise.
• Cross-Divisional Collaboration
◦ Liaise and collaborate with all members of Odyssey leadership.
◦ Work with other division leaders to drive synergies across the organization.
• Strategic Compliance & Reporting
◦ Create strategic plans to meet goals set forth by the Division President, Corporate Office, and applicable regulations, leading compliance with Company policies, procedures, and Corporate Compliance Programs as well as government regulations.
◦ Provide regular updates to the Division President and Corporate Office regarding Business Unit activities, including strategy and financial performance.

What You Bring:
• Bachelor's degree in business or a related area required
• 5-10 years of progressive operations management experience in the metals/intermodal industry
• Well-established people leadership skills spanning organizational levels, with proven ability to formulate organizational vision and strategy and lead a team in achieving it
• Strong understanding of corporate finance and performance m