Patient Service Representative - BILINGUAL - Urgent Care - 3 Locations - Three 11-Hr Shifts - Full-Time

Patient Service Representative - Urgent Care

Granger Medical Clinic is one of the largest independent, physician-owned medical clinic groups in Utah. Care is our mission. It's our shared vision. Our Urgent Care in West Valley City has a full-time Patient Service representative opening. We are looking for a friendly, pleasant, professional Patient Service Representative to join our team. Our Patient Service Representatives assist in the front desk as medical receptionist with the scheduling of appointments, checking patients in/out, etc. At Granger Medical Clinic, exceptional care comes from all of us; and we are in need of a patient service representative to join us in our mission of providing excellent patient care.

Are you looking for an opportunity to continue on progressing in the medical field? If so, this might be what you have been looking for. Your experience in the medical field as a medical receptionist, front office, or patient service rep will be a great asset to our Urgent Care Clinic.

Schedule:

• This position will have some float responsibilities and must be available to cover all 3 Urgent Care locations - West Valley, West Jordan, and Riverton. Home base will be West Valley City Urgent Care.

• Three 11-hr shifts per week - 1-2 Saturdays a month is required

Knowledge, Skills, and Experience:

• High School Graduate or equivalent.

• 1 - 2 years of Medical Receptionist or Patient Service Rep experience preferred.

• Previous medical billing / office experience preferred.

• Experience in scheduling appointments.

• Professional phone manner.

• Excellent customer service, communication, multi-tasking and organizational skills.

• Good Typing / keyboarding skills is imperative

• Professionalism and reliability are key for this position!

• Must be a team player and enjoy working with people.

• Must be able to read, understand and communicate in English.

• Bilingual (Spanish) preferred

Essential Functions and Duties:

• Greet patients presenting for medical or other services in a courteous manner.

• Answer telephones in a professional manner.

• Scheduling appointments in accordant with established procedures.

• Communicate professionally both verbally and in writing with physicians, clinic staff and patients regarding their appointment scheduling and other needs.

• Record all demographic information necessary to contact patient and/or bill insurance carrier for services provided.

• Other duties as assigned.

Physical Requirements and Working Conditions:

• Standing and walking for extended periods, Lifting up to 50lbs.

• Repetitive motion associated with operating a computer and other office equipment.

• Inside, climate-controlled working conditions.

Granger Medical Clinic offers competitive wages and excellent benefits. Benefits include:

• Vision
• Dental
• Medical
• Sick leave
• Paid Time Off
• Life Insurance
• Paid maternity leave
• Tuition Reimbursement
• Short- and long-term disability
• Employee Assistance Program (EAP)
• Health Savings and Flexible Spending Accounts
• 401(k) with a Company Match, Profit Share, and Safe Harbor contributions

The salary range listed is the base salary range offered for this position. Actual salaries may vary depending on factors including but not limited to work experience, education, and/or skill level.

Granger Medical Clinic provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Granger Medical Clinic complies w