Director of Workforce Innovation

POSITION TITLE: Director of Workforce Innovation

STATUS: Exempt, FT GRADE: 6 SALARY: $95K/yr

DEPT/PROGRAM NAME: Economic Empowerment (EEI)

REPORTS TO: Chief Economic Empowerment Officer

SUPERVISES: Team Lead, Program Managers

SUMMARY: The Director of Workforce Innovation is responsible for the administration of all department functions including program development, implementation and evaluation; staff management; resource development; contract compliance and reporting including software data management.

COLLABORATES WITH: YWCA Executive Team; Program Directors; EES staff; Program Funders, Computer Technology staff; Community Relations Specialists; Site Staff; Volunteers; Metro staff; outside Agencies; and Volunteers

Program Expansion: Organize and facilitate the development and implementation of Workforce Programing at multiple sites in the Chicago metropolitan area. Conduct site-specific research; assist with developing a funding plan; hire and support site staff; and implement programming customized to the geographic and demographic area served.

Management & Supervisory Responsibilities: Responsibilities include interviewing, hiring, and training employees and volunteers; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees, and resolving problems. Develop the Program’s staffing structure and position description, reporting and related administrative relationships, with assistance from the Chief Economic Empowerment Officer.

Relationship Management: Build and maintain strong relationships with key stakeholders including funders, program managers, and YWCA peers, leaders and executives. Deliver timely, effective, and accurate communications to build trust and confidence with external stakeholders while resolving issues and addressing concerns.

Leadership Responsibilities: Provide leadership and direction in the areas of policy recommendation and program strategies. Assist in the facilitation of and participation in the Leadership Council; a quarterly meeting of all employees that supervises others to discuss leadership and improvement and development.

Client Database Management: Assist with the management of client data capture and database management. Monitor the clients’ comprehensive interview process regarding all agency services and potential forms of participation. Ensure the delivery of relevant and accurate information and referral to supportive services for related needs. (e.g., childcare, health care, drug abuse, violence intervention, counseling, literacy programs, “soft skills” training of various kinds, GED/ABE classes, educational programs, etc. and referral to basic “literacy” programs in finance and credit, computer skills, and reading and writing proficiency in English)

Networking & Sponsorship: Represent the YWCA Metropolitan Chicago in local and state coalitions working on related issues. Advocate the YWCA's position and activities in this area to the media, and government officials

Budgeting & Business Model Development: Work collaboratively with fund development department to secure continuation of funding. Implement the business model for technology services and / or other business activity. Collect and analyze materials, demographics and information related to women’s economic empowerment for use as a reference venue for the YWCA and other interested organizations.

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