Treasury & Trade Solutions (TTS) Senior Network Solutions Program Manager, Senior Vice President

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in relationship management, risk management, and third party management to Citi’s Network Solutions Team.

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

This opportunity can be based in New York or London or Dublin

Team/Role Overview:

Treasury and Trade Solutions (TTS) is a market leading, award-winning provider of cash management, cards and trade, solutions to financial institutions, public sector, and corporate clients around the world. With a global network spanning 90+ countries, we are uniquely qualified to service clients with local and cross-border interests and provide integrated reporting and management. TTS is a highly innovative organization with a strong digital agenda; new products and services are continuously being developed to meet our clients rapidly evolving treasury requirements and unlock new opportunities for growth.

Global Payments is a key strength and differentiator for TTS and Citi, given the significant depth of the branch network and years of operating experience, many of them exceeding 100+ years. The depth of local operations coupled with years of experience dealing with regulators and multiple market participants, FMI and other network partners makes Citi’s P&R business market leading and amongst the largest in the industry. The Global Payments business is comprised of globally centralized WorldLink payments business, in-country Cross-border Funds Transfer (CBFT) business, and domestic payments business, amongst a few others.

Our network managers work collaboratively to piece together coherent and well-integrated network solutions, while at the same time evaluating and engaging internal and external partners to augment TTS’s core network offerings that deliver global value for our clients. This role will be responsible for managing, developing, and commercializing the core underlying network infrastructure and capabilities of both in-country network capabilities and cross-border capability globally and driving the commercialization of our network capability.

What you’ll do:

The role requires the individual to work across TTS functional partners, branches, Global Payments product, and external partners such as agent banks and Financial Market Infrastructures (FMI). Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in different geographies and functional areas, often at a senior level and occasional external clients. Accountable for significant business risk and controls or authoritative advice regarding the operations of the network. Candidate is also responsible for all critical agent banks and FMIs (Financial Market Infrastructure).

• Systemize the existing network providers in logical categories across Global Payments to develop the network ecosystem through working across the entire front and middle office of the organization and with senior management in multiple functional areas and products.
• Drive Agent Bank and FMI Third Party target state approach representing TTS in the Enterprise context, i.e. overseeing the launch and completion of FMI and Agent Bank existing and incremental controls, managing the overall ongoing FMI and Agent Bank inventory data and risk assessments across portfolio including contracting requirements.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Build relationships with all product and functional partners to identify the improvement area and participate in defining the execution plan; set network optimization goal and lead the execution.
• Build the business case for initiatives and champion network innovation; lead periodic activities such as branch and agent bank re-pricing/up-pricing
• Report on the network progress in scorecard and capture the insights as part of the network knowledge management.

What we’ll need from you:

• Significant experience in relevant banking roles with strong understanding of operational and compliance risk, and working