Airport Assistant Director Operations (Landside/Terminal)

Salary Range: $80,127-$133,474

Posting Expires: March 3, 2025 

  General Description and Classification Standards • The Airport Assistant Director is an integral part of the airport management team. This individual leads the Landside Operations Team and manages day-to-day operations for the Department of Aviation. • Responsible for both strategic planning and day-to-day direction of assigned areas; Leads a very large and diverse staff; allocates budgeted resources as needed; establishes processes and procedures; gives appropriate and effective feedback to personnel and programs; holds staff accountable; ensures compliance with enterprise maintenance management systems software. • This position develops and implements Contingency plans and measurements for compliance with AFRD and TSA standards, and all federal, state, and local regulations and airport policies and requirements to ensure a safe, secure, and efficient operating environment. • Assists in the development of the annual business plan, implements the operations objectives that support the plan and assists in preparing the annual operating budget. • Ensures a well-trained team by developing and implementing necessary training programs, implementing plans related to crowd control, contingency planning, severe weather preparation, and execution of the annual budget. He or she also has a role in preparing the Airport for emergencies and irregular operations – to include participating in planning and supporting airport exercises, service recovery, and in minimizing the impact on airport operations during emergencies. • This position provides support to the Operations Director and Assistant General Manager - Regulatory Compliance. Duties include but are not limited to, reviewing, and monitoring plans and attending construction meetings, working with Project Managers and Construction Managers, and monitoring construction to ensure safe and efficient construction activities - minimizing the negative impact to the traveling public.
  Decision Making • Position is generally free to set operating goals and timetables and to establish policies, processes, and schedules for staff within the needs of the Airport. Leadership provides direction, coaching, and day-to-day supervision over a group of professionals. • The ability to make effective decisions in a fast-paced work environment are paramount.
  Leadership Expectations • Position has directional authority over a group of managers and provides high level coaching and development for direct and high potential employees. • Provides guidance to a varied group of Managers and Supervisors or may directly supervise a staff of professionals and team leaders engaged in an organization-wide or policy-advisory activity. • Guidance should typically be general in nature and focus on objectives, end results, and policies. • Position must be skilled in effective feedback for managers and teams reporting and develop tools and metrics to hold all areas accountable.
  Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all-inclusive.  May perform other duties as assigned:
  • Supervise and evaluate assigned staff, address employee concerns, directs work assignments, counsels and disciplines employees when necessary, and completes employee performance evaluations. • Provide technical guidance and direction and recommend changes in policies and procedures and personnel. • Uses independent judgment and discretion in managing and handling emergency situations, determining, and deciding upon procedures to be implemented, setting priorities, maintaining standards, and resolving problems. • Has the exemplary organizational, managerial, and technical skills required to supervise a department with that operates 24 hours a day, seven days a week. • Oversee staff; participate in the selection of personnel; evaluate supervisory personnel, review evaluations of staff, provide technical guidance and direction, identify training needs, and identify and implement changes in policies, procedures, and personnel. • Comply with local, state, and federal codes and standards by directing and monitoring the work of staff, stakeholders, and contractors.
  Administrative Duties • Oversee the employee support services and payroll also the managing of the fiscal budget and finances. Track monthly expenditures, compare them with prepared budgets and adjust as necessary to complete the mission within the budget. Dashboard, statistician and data collection. • Develop a comprehensive administrative business service program, including service-level standards to clearly define operational priorities. • Set Airport-spec