Manager, Veeva Quality Vault Test Lead, Business Insights & Technology

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Position Summary:

Key Responsibilities:

Strategy & Planning:

• Serve as a thought leader, collaborating with business leaders to ensure future digital testing capabilities are incorporated into strategic plans.

• Develop and prioritize multi-year test strategies and capability roadmaps, managing the portfolio and budget in line with enterprise objectives.

• Lead the creation of strong business cases for quality and testing investments, setting and measuring business outcomes.

• Maintain awareness of external trends in quality testing and regulatory technology, identifying opportunities for innovation and value.

Leadership:

• Build and maintain collaborative partnerships across business and IT teams, acting as a trusted advisor and safeguarding digital assets.

• Establish and manage effective relationships at all levels, ensuring clear communication and alignment during project execution.

• Demonstrate matrix leadership, ensuring all IT functions are aligned in service delivery to Quality Systems and Regulatory Compliance organizations.

Execution:

• Lead the development and execution of comprehensive test strategies for Veeva Quality Vault, including validation, regression, and user acceptance testing.

• Ensure alignment with GxP, 21 CFR Part 11, Annex 11, and other regulatory requirements.

• Drive change management—plan, communicate, and implement process updates to maximize value from digital investments.

• Empower and lead test/QA teams, promoting a culture of high performance, accountability, and continuous improvement.

• Oversee defect management using JIRA or other tools; ensure timely resolution through collaboration with functional and technical teams.

• Leverage automation tools and best practices to improve efficiency and effectiveness of testing activities.

• Track and report key testing metrics, providing executives with actionable insights, risk escalations, and recommendations.

Required Experience and Qualifications:

• Bachelor’s Degree, preferably in Computer Science, Engineering, Life Sciences or related field.

• 2–5 years of hands-on experience leading quality systems testing and validation, preferably with Veeva Vault QualityDocs, QMS, or TrackWise.

• Ability to lead a team of testers, set testing parameters, and coordinate with developers and stakeholders.

• Proven ability to identify and address issues during testing, ensuring software meets quality standards.

• Ability to coordinate testing parameters for accuracy and ensure thorough monitoring during testing. Strong business knowledge of quality, regulatory, manufacturing, and compliance systems in the pharmaceutical industry.

• Strong business knowledge of quality, regulatory, manufacturing, and compliance systems in the pharmaceutical industry.

• Demonstrated experience developing and executing testing, validation, and change management plans in regulated environments.

• Expertise in testing methodologies, tools and. Knowledge of the software development life cycle (SDLC) and quality assurance methodologies is essential

• Proven ability to influence, communicate, and partner effectively with business and IT colleagues at all levels.

• Familiarity with test automation tools and methodologies; experience overseeing or implementing automation preferred.

• Experienced in using ALMor similar tools for test case management and defect tracking.

• Exp