Physician Services Director

Your experience matters 

Raleigh General Hospital is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As the Director of Physician Services, you will provide strategic and operational leadership for physician services across the hospital system, ensuring alignment of provider practices with organizational goals, quality standards, and regulatory requirements. This role is also responsible for driving performance improvement, financial stewardship, and physician engagement to support high-quality, patient-centered care across the continuum. As the Director of Physician Services joining our team, you’re embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

 

More about our team 
 

At Raleigh General Hospital, people are our passion and our purpose. We are committed to fostering an environment where individuals are valued not only for what they do, but for who they are as professionals and as people. Our team provides compassionate, high-quality care across a wide range of surgical services and specialty programs, including Cardiac CTA, Digital Mammography, and Trauma Services. Each year, we care for nearly 13,000 patients and treat more than 50,000 individuals in our emergency department, reflecting our ongoing commitment to meeting the needs of our community. Raleigh General Hospital is proud to be accredited by The Joint Commission, a nationally recognized symbol of quality and safety in healthcare, and we are equally dedicated to advancing the future of care through education by supporting nursing student programs and offering numerous allied health externship opportunities that help develop the next generation of healthcare professionals.

How you’ll contribute

As the Director of Physician Services, you will excel in this role by:

• Lead the Physician Services department by aligning people, processes, and resources with organizational goals and strategic priorities.
• Develop and execute departmental plans, policies, and performance standards that support clinical excellence, regulatory compliance, and operational effectiveness.
• Oversee physician practice operations, ensuring high-quality patient care, exceptional service delivery, efficient workflows, and effective resolution of patient and provider concerns.
• Manage and develop a high-performing team by planning, assigning, scheduling, and reviewing work; establishing quality standards; and overseeing hiring, onboarding, performance management, corrective action, and employee development.
• Drive workforce excellence through coaching, mentoring, succession planning, and continuing education initiatives that promote professional growth and engagement.
• Manage departmental financial performance by developing budgets, monitoring expenditures, and ensuring responsible stewardship of resources.
• Direct and support internal and external audit activities, maintaining compliance with regulatory, legal, accreditation, and organizational requirements.
• Collaborate with physicians, executive leadership, and cross-functional teams to drive operational excellence, provider engagement, regulatory compliance, and strategic growth initiatives across physician practices.
• Leverage data and performance metrics to identify improvement opportunities, optimize practice operations, enhance patient and provider experience, and achieve organizational goals.
• Foster a culture of accountability, collaboration, and continuous improvement while ensuring the department remains focused on its critical role in delivering coordinated, patient-centered care across the continuum.

Schedule: Full-Time, Days

Why join us

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: 

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance an