Sr National Account Manager - OptumRx Customs

About the Department

Novo Nordisk’s Market Access and Public Affairs team engages diverse stakeholders across political and healthcare landscapes to forge solutions that drive patient access to innovative products.  We strive to deliver the best possible outcomes for patients with diabetes, obesity, growth hormone deficiencies and rare bleeding disorders through mutual wins for both Novo Nordisk and our Market Access customers.  Our passion for helping people live better lives and our award-winning product pipeline can only be as effective as our ability to provide information to healthcare providers, key stakeholders and policymakers. Our Market Access and Public Affairs professionals ensure that the latest therapies and products reach the people who need them most, by creating an environment where innovation and chronic disease management drive optimal health outcomes. Are you ready to realize your potential?

The Position

Builds relationships and differentiates Novo Nordisk products in the marketplace, with targeted payer accounts that influence patient access and care. Targets include a range of influential stakeholders and decision makers including but not limited to: National Payers/PBMs and other Customers as defined by the role. Account activities include, but are not limited to formulary placement/consideration for Novo Nordisk products driving collaboration with downstream account teams and building long term mutually beneficial solutions and engagements with customers.

 

Relationships

This position reports into a Director or Sr. Director within the National Account Market Access Teams.

 

Internally, this position has the responsibility of engaging and coordinating with all appropriate NNI functions in driving access and developing solutions for the targeted customer. Key collaboration partners include the entire Market Access & Public Affairs Team, PCOR (Pricing, Contracting, Operations and Reimbursement), HEOR, Marketing, Commercial Sales, Medical Affairs, and Legal & Compliance.

 

External relationships include Customers as outlined in the Purpose of this Job Description. This role also develops productive relationships and maintains contact with key account personnel, including C-suite executives and department heads. Additionally, this role maintains relationships with other associations, organizations, and patient support partners.

 

Essential Functions

Individual is a strong collaborator across NAM and RAM teams, a self-starter who needs minimal direction from their manager and is well versed in today’s complex healthcare landscape. The individual is solutions oriented, generating innovative ideas and best practices to overcome business challenges and looks beyond assigned account(s) in consideration of impacts/needs of the full account team.

Essential functions of this position may include combination of any of the activities described below.

DRIVE FORMULARY PLACEMENT FOR NNI PRODUCTS

Lead within NNI to develop RFP response for the targeted customers, manages process and communication beginning with customer request and concluding with signed contract.

Represents National Accounts team in Pre-Pricing Committee and other pricing and contracting discussions

Continually assesses contract performance and provides input/insights into PCOR and S&I teams

Demonstrates a strong understanding of pricing implications and downstream impact of the evolving public policy, government, regulatory landscape and other relevant trends.

Identifies and builds a broad network of key stakeholders and decision makers at all levels, including C-suite, within customer account(s) in order to develop and sustain impactful business-relevant relationships.

COLLABORATE WITH DOWNSTREAM ACCOUNT TEAMS AND RELEVANT STAKEHOLDERS

Represents National Accounts Team in leading all interactions with aligned regional accounts and drives bottom-up influence for formulary decisions

Develops customer relationships at regional offices and other extended entities

Provides direction and guidance to aligned regional accounts team and other relevant NNI departments for contracting and pull-through execution

Coordinates with aligned regional accounts team on ACO approach with health plan, PBM and health system customers

EVOLVE CUSTOMER ENAGEMENT STRATEGY AND APPROACH

Establishes and expands relationship with customers that goes beyond fo