Service Center Warehouse Manager - New Operation Site

Become part of the excitement.

As a Service Center Manager, you will manage all facets of service center warehouse operations including implementation and maintenance of logistics processes, personnel management, inventory management, security, safety, housekeeping, accounting and administrative processes related to warehouse activities, and all other functions designed to meet and exceed service center customer service performance standards.

Build It. Lead It. Own It.

• We are launching a nearly 400,000‑square‑foot, state‑of‑the‑art distribution center and looking for a results-driven Service Center Warehouse Manager to lead this exciting new operation in the DC area.

• This is not a “plug‑and‑play” role. It’s a rare opportunity to build an operation—and a team—from the ground up, shaping performance, culture, and long‑term success from day one.

• As a leader in an employee‑owned Fortune 500 company, you won’t just manage a facility—you’ll help create something lasting while sharing directly in the company’s success.

In this role you will:

• Be responsible for delivering safe, efficient, and high‑performing logistics operations, including;

• Local truck deliveries supporting customers across the region

• Cross‑dock operations serving multiple branch locations

• LTL freight and small parcel shipping

• Facility start‑up, team development, and operational execution

• Set the standard for how this service center operates—building the processes, expectations, and culture that will drive results for years to come.

• Manage all aspects of workforce management including hiring, training, evaluating, mentoring, rewarding, disciplining, and succession planning

• Train personnel on all aspects of applicable business systems including the use of the system features to improve accuracy and efficiency of all assigned processes

• Manage and perform activities of employees engaged in loading/unloading, selecting, packing, shipping, receiving and transporting of merchandise

• Manage incoming and outgoing shipment activity; ensure efficient, accurate, and timely customer service to ensure service goals are attained

• Perform any and all physical requirements necessary to lift and move inventory around the warehouse

• Operate and maneuver warehouse equipment and any material(s) contained thereon in the manner consistent with the intended purpose of the equipment and the manufacturer instructions

• Maintain security of merchandise and equipment, and ensure safe working conditions; manage warehouse loss prevention programs; ensure the accuracy of the daily cycle counts

• Supervise tasks and maintenance required by the Warehouse Management System (WMS)

• Determine routing of orders; inspect loading operations to ensure compliance with shipping specifications, security and direct movement of shipments from shipping and receiving dock to storage and work area

• Compile productivity records for shipping and receiving activities; provide and utilize various performance and status reports including pull times, safety, inventory, equipment maintenance, security and cycle counts

• Arrange for purchase of warehouse supplies and packing materials using designated Corporate suppliers; implement warehouse layout changes as determined by logistics and Warehouse Management System processes

• Ensure all warehouse procedures are followed and the International Organization of Standardization (ISO) registration maintained; lead Zone/Service Center Steering Committee​

Work Shift and Hours:

• Monday - Friday, 8:00am - 5:00pm or depending on business needs.

Compensation Details:

• The expected base salary for this position is starting at $90,000 annually, more depending on experience.

• This position is also bonus eligible - based on specific and relevant business metrics.

What you bring to the table:

• Minimum 5 years of experience: Extensive supervisory, logistics, and material handling experience required

• 4 year degree preferred

• Ability to perform the physical requirements necessary to receive, pick, pack, ship, and move materials throughout the warehouse, including, but not limited to, standing, walking, bending, twisting, stooping, reaching, climbing ladders, cutting wire, and lifting materials weighing up to 70 pounds

• Ability to operate and maneuver warehouse equipment, including, but not limited to,