Customer Service Representative

• Opportunity for advancement
• Employee discounts
• Flexible schedule

• Greet guests warmly upon arrival, providing a positive first impression and guiding them through their experience
• Operate point-of-sale (POS) systems efficiently for retail sales transactions, including cash register operations and cash handling
• Assist customers with product recommendations, answering questions about store merchandise, and offering personalized recommendations
• Upsell products and services to enhance customer satisfaction and increase sales opportunities
• Handle customer inquiries via phone with professional phone etiquette, resolving issues promptly and courteously
• Stock shelves, organize displays, and ensure the retail environment is clean, inviting, and well-merchandised
• Conduct retail math calculations for transactions, discounts, or inventory counts accurately
• Craft and wrap our decorated cakes.

Join Our Growing Family

From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes® is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant’s Heart, the Spirit of a Champion and the ability to make Genuine Connections.

With over 500 bakery locations in 40+ U.S states and in Canada, there’s plenty of opportunity to join our family!

Click here to learn more about Nothing Bundt Cakes®.

Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.

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