Quality Control Manager (KG)

Job Title: Quality Control (QC) Manager
Department: Base Operations and Support
Reports To: Quality, Environmental, Health and Safety (QEHS)

Job Summary:

The Quality Control (QC) Manager is an independent professional responsible for implementing, overseeing, and continuously improving the quality control program for the assigned job site. This role includes conducting preventative and corrective maintenance inspections, ensuring compliance with quality standards across all facility operations and maintenance services, and fostering strong communication with both internal teams and the customer. The QC Manager serves as the company’s on-site authority for quality-related decisions and plays a critical role in ensuring mission success.

Essential Duties and Responsibilities:

• Develop and maintain the final QC Plan, including site-specific modifications and ongoing updates.
• Oversee preventative and corrective maintenance scheduling, completion, and documentation.
• Conduct quality control inspections across various facility operations, ensuring all services meet required specifications.
• Analyze trends and error logs, develop corrective actions, and implement quality improvement strategies.
• Ensure subcontractor performance aligns with contract quality standards through regular inspections.
• Communicate effectively with customers and build long-term positive relationships.
• Maintain up-to-date records including building files, drawings, and maintenance documentation.
• Attend monthly status meetings with the Contracting Officer or their designated representative.
• Prepare price estimates for “New Work” projects beyond the existing contract scope.
• Possess the authority to enforce quality standards, including replacing defective work or personnel as needed.
• Support the hiring, training, and performance monitoring of staff in coordination with leadership.
• Assist in the development of training programs and ensure compliance with federal, state, and local regulations.
• Additional duties as assigned.

Supervisory Responsibilities:

• Develop and manage workload schedules and priorities.
• Train staff and subcontractors on ground maintenance best practices.
• Ensure timely completion of job site requirements in accordance with performance standards.
• Support hiring, interviewing, and onboarding processes.
• Provide productivity forecasts and status reports.

Required Skills and Abilities:

• Strong written and verbal communication skills.
• Excellent analytical and problem-solving abilities.
• Proficient in Microsoft Office and data reporting tools.
• Ability to function effectively in high-paced and demanding environments.
• Strong math proficiency including basic algebra and geometry.
• Strong attention to detail and organizational skills.
• Ability to interpret technical drawings and documentation.

Education and Experience:

• High school diploma or equivalent required; bachelor’s degree preferred.