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Program Director, EMS

Dorsey College
Madison Heights, United Statesfull_timeVerifiedPosted 3 Dec 2025

About the role

Welcome to Career Opportunities at Dorsey College

PLEASE READ: For all applications, please include your resume and cover letter. You may skip the “Quick Apply” page by simply clicking “Next” at the bottom of the page. When you arrive at the “Experience” page, you may upload all desired documents using the upload box labeled “Resume/CV.” This is the appropriate box to upload all documents.

Benefits of Being a Dorsey Employee:

  • Tuition discounts for Dorsey programs (employee, spouse, and dependent).
  • Tuition discount opportunities for select on-line Lindenwood University degrees for employees that qualify.
  • Comprehensive benefits plan: medical, dental, vision, life insurance, disability insurance, employee assistance program, and 403b retirement plan.
  • Eleven Paid holidays: MLK Jr. day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving break (Thursday – Friday), Christmas Eve and Christmas Days (as observed), and New Year’s Eve and New Year’s Day (as observed).

JOB TITLE: EMS Program Director

DEPARTMENT: EMS

SUPERVISORY: Yes

REPORTS TO: Managing Director

EEO CLASSIFICATION: Administrative

SUMMARY:

The Program Director is responsible for providing leadership and program coordination for the students

and faculty in program. This position is also responsible for fostering positive relationships with internal

and external stakeholders. The Program Director will work with the instructors and supporting staff to

ensure compliance with mandates set by the Institution and all accrediting and approving bodies.

ESSENTIAL FUNCTIONS:

  • Actively engage in retention activities including identifying at risk students

  • Documented communication with both students and faculty regarding attendance and progress

  • Assist students with academic advice, and mentor instructors on effective academic counseling as needed

  • Ensure student documents meet site standards for clinical placement by delegating to appropriate personnel.

  • Assist Regional Managing Director with preparation of reports for state and federal agencies, maintain supply inventory, anticipating department needs, and maintain requisitions.

  • Carry out departmental functions and participate in professional meetings and events.

  • Create and nurture effective communication within the organization

  • Actively participate in the recruitment of faculty/staff

  • Hire, train and be a motivating mentor to staff, may be required to teach when needed.

  • Build a strong team through open communication and by collaborating on decision-making responsibilities.

  • Collaborate with the program advisory committees and maintain positive communications within the career field.

  • Provide and/or coordinate student instruction on special topic workshops not covered by the academic faculty.

  • Assist students with navigating Platinum as needed

  • Utilize resources available to coach students through their academic challenges.

  • Plan programs from start to finish, including identifying processes, deadlines and milestones.

  • Assist students in preparation to challenge the National Registry exam after program completion

  • Other duties as assigned.

KNOWLEDGE – SKILLS – ABILITIES:

  • Experience managing teams through long, complex program implementations

  • Knowledge of current program management methods and best practices

  • Strong problem-solving, negotiation, and communication skills

  • Experience with industry-standard project management software and tools

  • Ability to monitor performance and collaborate with program teams to determine ways to improve

  • Exceptional verbal and written communication skills as well as active, empathetic listening

  • Ability to motivate, guide, and help students complete their program of study and faculty to mentor and educate.

MINIMUM QUALIFICATIONS:

  • Bachelor’s Degree required, Master’s preferred.

  • Three (3) years' work experience in a post-secondary institution.

  • One (1) academic year full-time teaching experience in post-secondary institution.

  • Current and Valid registered / Licensed Instructor

WORKING / PHYSICAL DEMANDS:

  • The employee is frequently required to stand; walk; sit for extended periods of time; and have sufficient hand, arm, and finger dexterity to operate a phone, computer keyboard and other office equipment

  • Evening or weekend hours, i

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Company

Dorsey College

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