Strategic Sourcing & Supply Chain Program Director, Sightline

Johns Hopkins Sightline: Unleash Your Impact

The Johns Hopkins Sightline Business Modernization Project is more than just a job - it's a mission. We're tearing down walls to unleash the full potential of our people. Baltimore, ranked a top 2024 destination by the New York Times, is your backdrop as you join a dynamic and entrepreneurial team to reimagine the way Johns Hopkins works. We're not just simplifying processes and transforming technology - we're empowering people to focus on what matters most: research, teaching, patient care and community impact.

Does this sound like you?

• Thrive in fast-paced environments with daily new challenges and opportunities.
• Are passionate about simplifying complex systems to change people’s lives.
• Believe in transformation that empowers, not hinders, the front-line people.
• Have experience in process improvement, technology implementation, or project management.
• Enjoy analytical thinking and problem solving.
• Communicate clearly with a team.
• Possess a desire to grow and learn.

Joining Sightline means you’ll

• Work with cutting-edge technology.
• Join a collaborative team of experts in higher education and healthcare.
• Build new skills with a team that encourages creativity, innovation, and personal growth.
• Gain valuable experience and expertise in process improvement, technology implementation, and change management.
• Enjoy a competitive salary and benefits package that includes health insurance, retirement savings plans, telework options, and generous paid time off.

Become an architect of change and help shape the future of Johns Hopkins University and Medicine alongside a passionate team in Baltimore's vibrant hub.

Sightline is seeking a Strategic Sourcing & Supply Chain Program Director who will serve as a business function and system expert for the Supply Chain-related module(s) or sub-module(s) of the new ERP system. The successful candidate will be responsible for leading the Supply Chain/Procurement workstream team, collaborating with internal stakeholders to identify and document requirements for business processes, including highly complex processes. The Program Director will utilize those requirements to identify appropriate technical solutions and any associated business process enhancements for the future state system. The position will be responsible for procurement-related data clean-up and contributing to associated testing and training activities, including documentation and execution. The Program Director will also be responsible for project management for moderately sized sub-projects within the functional area. As a Program Director, this position will manage and provide ongoing mentorship and guidance to Business Systems Analysts.

Specific Duties & Responsibilities

• Gathers, organizes, and documents business, user, and functional requirements for business processes, including highly complex processes that include multiple steps or subprocesses and involve multiple systems and stakeholder groups. Conduct stakeholder interviews gather and synthesize business process documentation and other artifacts to understand requirements and inform solutioning.
• Prioritizes requirements based on key metrics as defined by the Lead Business Systems Analyst. Review the analysis conducted by the Business Systems Analysts team to ensure alignment with identified metrics.
• Serves as a functional expert, apply system knowledge to translate business requirements into human-centered functional design specifications for highly complex business processes. Redefine future state business processes as needed to ensure alignment and enhance efficiency within the context of the technical solution.
• Creates and document test scenarios for highly complex functions using the appropriate testing tools to validate and verify functionality. Conduct testing to ensure all delivered solutions work as expected and errors are handled in a meaningful way. Review test scenarios and documented results.
• Creates detailed business process and technical specification documentation to accurately reflect and effectively communicate requirements, analysis, and solutioning to diverse stakeholder groups. Including end-users, developers, and business unit and project leaders.
• Works closely with the Change Management training team to author and maintain end-user training documentation by writing audience-appropriate materials to serve as technical and/or business process references. Assist in end-user training as needed, including leading training for highly complex processes.
• Collaborates with the PMO to develop detailed project plans by analyzing scope and milestones for moderately