Associate Director, Field Strategy & Analytics, Field Reporting

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Role Overview:

• Leads the Field Analytics and Reporting function for the US Hematology Commercial Analytics Team. Partnering with US Hematology Marketing, Sales, and Matrix Teams, to answer key business questions and identifies business opportunities in the evolving Hematology Marketplace, through analysis of syndicated and BMS-internal data sets.

Key Responsibilities:

Enhancing Business Understanding and Supporting Business Decisions

• Enables flawless execution and delivery of Field Reporting and Business Performance metrics for the US Hematology Franchise

• Leads the design and implementation of scorecards, dashboards and reports that accurately and effectively communicate the performance of the US Hematology Franchise

• Leads regular Subnational / Account Performance reviews with Field leadership team

• Partners effectively with Matrix teams, including Sales Ops, Incentive Comp, Market Research, Forecasting, etc. to enable a transparent, inclusive and thought diverse environment of knowledge sharing

• Partners with business stakeholders to proactively identify and address priority business performance questions within Brand teams and at the Portfolio level

• Develops and maintains a deep understanding of Brand and Portfolio business priorities, meeting agreed upon analytics deliverables / timing

• Resolves data quality issues in partnership with the BMS Data Management teams and External Data Vendors

• Drives the application of fact-based decision making for key questions within the Brand and Portfolio teams, enabling priority business choices

• Provides on-going guidance on Analytical Dashboard by conducting demos and trainings to  ensure proper adoption and pull-through of data insights to actions

• Assists markets ex-US, when necessary, on Analytics related activities

Advancing Data and Analytics Capabilities Partners with BI&A Matrix and Data Strategy team to identify, evaluate and recommend relevant KPIs and novel data sources

• Coordinates support of Brand, Analytics and Field inquiries and ad-hoc requests related to scorecard and dashboard

• Identifies new opportunities to further leverage analytics, data and analytical tools

• Collaborates with other members of BI&A to ensure the consistent application of team vision across capabilities and services

Driving Team Productivity and Operational Excellence

• Manages and executes workload prioritization across analytics, leveraging other teams within BI&A and across BMS to successfully achieve business objectives

• Conducts detailed team walkthroughs and peer review of team’s work to ensure quality, cross training and knowledge management within the team

• Ensures consistent adoption of processes and methodologies by Reporting / Analytics Matrix

• Understands, demonstrates, and drives adherence to all BMS operating policies

Minimum requirements

• BA/BS required, MBA /other graduate degree preferred

• 5+ years of relevant pharmaceutical/healthcare industry experience

• Professional experience in an established performance management field (deriving metrics, creating reports, dashboards & scorecards, etc.)

• Demonstrated therapeutic knowledge in Oncology / Hematology

• Strong knowledge and Hands-on experience manipulating and interpreting healthcare data (ie: EMR, Claims, Sales, Call Activity, etc.)

• Strong Expertise in Dashboarding and Reporting, and experience working with structured/unstructured data

• Experience operating successfully in a complex organizational envir