Sr. Product Manager, Custody

About Betterment

Betterment is a leading, technology-driven financial services company that offers investing and retirement solutions for retail investors and investment advisors as well as financial wellness solutions, including a 401(k) for small and medium-sized businesses. Our team is passionate about our mission: making people’s lives better. We’re headquartered in NYC and offer hybrid NY-based positions (three days/ week in-office).

 

About the role

Betterment’s mission is to empower people to do what’s best for their money so that they can live better. As a Product Manager on our Custody team, you’ll be responsible for executing against and helping to shape the product roadmap for a Custody platform that manages over $50 billion in client assets across three lines of business. You will also be accountable for ensuring the team’s priorities fulfill the broker-dealer’s multiple mandates:

• Enable Growth - We must enable our business lines to ship new revenue-generating products that delight our customers.
• Maximize Efficiency - We strive to make our software better and build automation to prevent mission-critical teams from doing repetitive, manual workflows.
• Minimize Risk - Our clients have trusted us with their savings and the durability of our systems need to reflect that responsibility.

You will be expected to navigate multiple concurrent projects from a high level and able to also quickly dive into the weeds with engineers as needed to address technical, project-specific roadblocks. You’ll need to roll up your sleeves and shoulder-to-shoulder with both highly technical and non-technical teams across the organization throughout the entire product development lifecycle. You’ll need to prioritize effectively in order to ensure that our Custody team is delivering on the most important business objectives while also strengthening Betterment’s foundation as a trusted financial institution. 

This role is based out of our NYC office. Below we've reflected the base salary range we would offer for this position. Actual salaries may vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Betterment’s total compensation package for employees. 

• New York City: $140,000 - $165,000

We offer a competitive equity package, health, dental and vision benefits, and a 401(k) offering with employer match as well as flexible PTO policy. This job is eligible for variable compensation in the form of a discretionary company incentive bonus.

A day in the life

• Understand the financial pain points that Americans in our target market experience on a regular basis, and serve as their advocate when making back-end decisions that impact their front-end experience
• Assist in the creation and execution of the Custody product strategy as it relates to the back-end record keeping and money movement systems, core to the Custody domain
• Partner with front-end product managers to help shape the product requirements with respect to the Custody build and actively participate throughout its development lifecycle
• Attend standups, planning meetings, and retros to support the Custody engineering team where needed
• Coordinate with Operations teams to navigate complex client situations, often involving asset transitions and corporate action processing
• Work closely with Technical Program Managers to unblock or drive all phases of the software development cycle

What we’re looking for

• Product management experience at a financial services or financial technology company with a focus on back-end systems and applications preferred
• Familiarity with financial operations, such as corporate actions, dividends, and cash/position reporting
• Strong analytical abilities with a passion for data inspired decision making
• Self-starter and demonstrated success at communicating, prioritizing, and balancing needs cross-functionally
• Obsessive attention to detail and strong organization skills in a fast-paced environment
• Ability to build strong relationships across functions within an organization
• Creative problem solving skills that balance the regulatory realities and innovation 
• Ability to think abstractly about back-end builds and how that will translate into a customer experience
• Be able to construct narratives that help the organization see the long term vision of the platform

What being at Betterment means for you

We change lives

Join a community of innovators working to transform financial outcomes for real people. Your work will make an impac