Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Exp Plan & Administration Senior Specialist within PNC's Business Management Office for Enterprise Technology organization, you will be based in Pittsburgh, PA or Cleveland, OH.

The Business Experience Planning & Administration Senior Specialist plays a critical role in supporting business operations through workforce planning, financial management, project coordination, and organizational administration. This individual serves as a trusted partner to business leaders, helping drive strategic planning activities, workforce initiatives, financial reporting, and special projects. The successful candidate is a highly organized, proactive professional who can operate independently, influence stakeholders at all levels, and manage multiple priorities in a fast-paced environment.

Key Responsibilities:

• Financial Analysis & Reporting – Ability to track budgets, reconcile financial data, prepare reports, identify variances, and support forecasting activities.

- Workforce & Talent Management – Skill in maintaining workforce records, tracking headcount, monitoring vacancies, and ensuring data accuracy across talent and staffing systems.

- Planning & Coordination – Ability to support workforce and financial planning cycles by gathering information, maintaining schedules, tracking deliverables, and coordinating across stakeholders.

- Stakeholder Communication & Collaboration – Ability to communicate clearly with business partners, HR, finance, and team members while managing requests, resolving issues, and supporting organizational priorities.

- Data Analysis & Insights – Ability to analyze data across multiple business areas, identify patterns and emerging trends, assess impacts and opportunities, and deliver clear, actionable insights that enable informed decision-making, improve performance, and support strategic objectives.

Qualifications:

- 5+ years of experience in business operations, financial planning, workforce planning, project management, or related roles.

- Experience supporting enterprise-level planning initiatives and business projects.

- Strong analytical, organizational, and problem-solving skills.

- Ability to work independently and manage multiple priorities simultaneously.

- Strong communication and stakeholder management skills, including interaction with senior leaders.

- Demonstrated leadership experience through project leadership, team coordination, or program management.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

 

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Supports one or more line of business initiatives to understand, analyze, develop and implement key line of business solutions that will drive business objectives. Demonstrates commitment to quality by delivering customer focus and appropriate risk management practices to customers and/or internal partners.
• Understands the business problem, identifies complex issues and prepares and executes a planned approach for one or more line of business initiatives.
• Defines and obtains data collection, research and reporting activities for assigned line of business initiatives.
• Conducts research, analyzes and recommends solutions for key initiatives.
• Works with key decision makers to ensure cross-business and cross-functional alignment and synergy.
• Serves as subject matter resource and advocate that understands and implements best practices and learning plans to meet business objectives.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating custo