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Senior Technical Trainer-Tacoma

Sound Transit
United Statesfull_timeVerifiedPosted 26 Dec 2023
💰 $150,000/yr($65,000/yr$150,000/yr)

About the role

Salary range is $65k to $150k, with a midpoint of $105k.  New hires typically receive between minimum and midpoint, however, we may go slightly higher based on experience, internal equity and market.  

Sound Transit also offers a competitive benefits package with a wide range of offerings, including:

  • Health Benefits: We offer two choices of medical plans, a dental plan, and a vision plan all at no cost for employee coverage; comprehensive benefits for employees and eligible dependents, including a spouse or domestic partner.
  • Long-Term Disability and Life Insurance.
  • Employee Assistance Program.
  • Retirement Plans: 401a – 10% of employee contribution with a 12% match by Sound Transit; 457b – up to IRS maximum (employee only contribution).
  • Paid Time Off: Employees accrue 25 days of paid time off annually with increases at four, eight and twelve years of service. Employees at the director level and up accrue additional days. We also observe 12 paid holidays and provide up to 2 paid floating holidays and up to 2 paid volunteer days per year.
  • Parental Leave: 12 weeks of parental leave for new parents.
  • Pet Insurance.
  • ORCA Card: All full-time employees will receive an ORCA card at no cost.
  • Tuition Reimbursement: Sound Transit will pay up to $5,000 annually for approved tuition expenses.
  • Compensation Practices: We offer competitive salaries based on market rates and internal equity. In addition to compensation and benefits, you’ll find that we provide work-life balance, opportunities for professional development and recognition from your colleagues.

 

GENERAL PURPOSE: 
Under general direction supports Tacoma Link operations and maintenance departments, Agency training and development opportunities. This position will be identifying, developing, testing, deploying and tracking compliance for a variety of technical training programs to support the organizational goals for Tacoma Link. Core areas of responsible are for all rail training including but not limited to: rail operators, rail maintenance and rail supervisor training, compliance training and tracking on a Learning Management System (LMS).  

ESSENTIAL FUNCTIONS:
The following duties are a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

  • Researches, develops, plans, organizes, conducts and evaluates technical training programs for Tacoma Link focusing on rail operations, rail maintenance, Health and Safety standards/regulations, Agency, and other technical training to meet compliance protocols for Tacoma Link; partners with HR & Safety divisions to evaluate official employee training records and consultant contracts. 
  • Directly responsible for the management, safekeeping, accuracy and reporting of the training records and training program required to satisfy all jurisdictional and agency requirements. Provides SME support for any audits of the training program for Tacoma Link.   
  • Collaborates with internal and external departments to evaluate and define overall training needs, develops appropriate learning objectives and curriculum, conducts training, identifies speakers or instructors, and evaluates program effectiveness.
  • Develops classes to ensure that training is available on current and upcoming technologies, product features, and troubleshooting information. Develops courses by using adult learning principles, appropriate media, product information, and technical sources; updates LMS with courses and completed training for compliance reporting.
  • Develops and delivers initial classroom and field training for employees in safety sensitive positions, evaluates refresher training needs for compliance measures; evaluates safety standards/regulations training needs for Tacoma Link. 
  • Serves as Tacoma Links subject matter expert for LMS, updates internal staff on the use of the system, creates appropriate training programs for Tacoma Link and reporting needs; partners with HR staff for accurate employee records. Writes material for new training programs; reviews, evaluates, and modifies existing and proposed programs; recommends appropriate changes. 
  • Prepares and distributes training and onboarding aids such as instructional material, handouts, evaluation forms, and visual aids; sets up audiovisual equipment and m

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Company

Sound Transit

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