Certified Medical Assistant - Duke Duke Primary Care-Blue Ridge

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

 

About Duke Primary Care

 

Pursue your passion for caring with Duke Primary Care, which offers family, adolescent, and internal medicine services as well as urgent, general pediatric, and virtual care at nearly 50 clinic locations across central North Carolina.

Duke Nursing Highlights:

 

• Duke University Health System is designated as a Magnet organization
• Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
• Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
• Duke University Health System has 6000 + registered nurses
• Quality of Life: Living in the Triangle!
• Relocation Assistance (based on eligibility)

 

Certified Medical Assistant- Duke Primary Care
Occ Summary

The Medical Assistant, Certified funct ions as an integral member of theinterdisciplinary healthcare team in pr oviding direct patient care. TheMedical Assistant, Certified performs ro utine administrative and patientcare supportive duties in a Health Syste m medical practice that assistmedical and/or nursing staff in the examin ation and treatment ofpatients and ensure the clinic/office runs smoothl y.

Work Performed

Clinical responsibilities:The CMA takes medical histories and records vital signs, explainstreatment proc edures to patients, and prepares patients for examinationsand procedures .Patient care support responsibilities may include assisting the medical andnursing staff during examination and procedures, collecting andprepar ing laboratory specimens, performing basic laboratory test in theclinic/ office, taking electrocardiograms, removing sutures/ staples,changing st erile and non-sterile dressings, promoting patient/familyunderstanding o fthe educational content and his/her involvement in theplan of care, and documenting in the patient record.Other clinical support responsibilitie s include disposing ofcontaminated supplies, instrument processing, high level disinfectionand sterilization of medical instruments, telephoningp rescriptions to apharmacy, preparing and administering medications asdir ected by aphysician, and authorizing drug refills as directed. Performs otherclinical functions as delegated and supervised by the physician.Adm inistrative responsibilities:The CMA greets patients, answers telephones , schedules appointments toinclude arrive appointments in MaestroCare, c heckout patients, andreferral scheduling; arranges for hospital admissio ns and laboratoryservices, updates and files patient medical records,fil ls out insuranceforms, handles billing, bookkeeping to include receiving copays andcollections on account balances; correspondence, and ordering clinicaland clerical supplies and forms. Performs other administrative duties asdirected.May be requested to be a liaison for clinic activities such as JointCommission and falls and/or participate in clinic committe es.

Knowledge, Skills and Abilities

Good customer s ervice skills.Work requires the ability to understand and follow oral an d writteninstructions generally acquired through a high school education andmedical assistant programming.Heavy lifting and the ability to trans port stretcher and wheelchairpatients may be required.Working knowledge of sterile techniques and special procedures that areapplicable to work performed.Working knowledge of procedures and techniques involved inadmi nisteringroutine and special treatments to patients.Working knowledge of sanitation, personal hygiene and basic health andsafety precautions app licable for work in a clinic setting. Workingknowledge of infectioncontr ol procedures and safety precautions.Age specific competencies.Daily cli nic preparation process; registration, scheduling, chargeposting,order e ntry. Able to document and communicate pertinentinformationAbility to es tablish and maintain effective working relationships withpatientsand cli nic staffTyping skillsMedical terminologyLevels II and III --Ability to independently seek out resources andwork collaboratively

Le vel Characteristics

N/A

Minimum Qualifications

Education

Level I -- Graduation from accredited Medical Assistant program strongly preferred. High school or GED graduation required. Level II -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) stron