Registered Nurse (RN) - Urgent Care Lead

Department:

02190 AMG Paddock Lake - Immediate Care

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

Hours are typically Monday - Friday: 8:00 am - 4:30 pm but will flex based on department needs. Lead role oversees MAs, LPNs and RNs for 5 Urgent Care locations: Burlington, Elkhorn, Lake Geneva, Paddock Lake & Waterford. Hours of Urgent Care locations are Monday - Friday 8:00 am - 8:00 pm, Saturday - Sunday 8:00 am - 4:00 pm. This position is required to staff based on department needs.

Major Responsibilities:

• Fosters team work and an environment of open, professional communication. Ensures quality care, efficient operations, practice growth, and financial viability of department under the direction of supervisor/manager and physicians.
• Develops, implements, and maintains department based systems that meet medical records, transcription, patient flow, quality monitoring, and patient accounts/billing needs.
• Coordinates the day-to-day operations of the department including: staffing, equipment and supply, and policy and procedures that support patient care and service.
• Coordinates care/service provided by assigned clinical staff promoting an atmosphere of learning and professional development.
• Provides ongoing care (assess, plan, intervention, and evaluation), according to the age specific and developmental needs of the patient. Assesses educational needs and provides teaching and counseling to the patient and their family. Integrates health promotion and preventive aspects of care. Assumes primary responsibility for caseloads consisting of patients in urgent care.
• Anticipates and recognizes changes in a patient's status and need for care. Determines priorities of patient care based on essential patient needs. Provides on-going assessment of patient's response to services and teaching and applies interventions as appropriate. Updates and revises care plan as needed. Communicates with physicians to confirm, correlate, and update patient's plan of care. Provides status update to physician on a regular basis.
• Maintains and updates accurate clinical and patient records according to agency, state, and federal guidelines.
• Provides telephone consultation/triage to patient, family, and/or significant others according to protocol and medical group guidelines.
• Participates in community education programs and continuous quality improvement activities. Assists in development and implementation of staff orientation and educational activities.
• Follows published agency policies and procedures and regularly monitors changes or additions to them.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.

Licensure, Registration, and/or Certification Required:

• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA), and
• Advanced Cardiac Life Support certification (ACLS) issued by the American Heart Association (AHA) needs to be obtained within 6 months, and
• Registered Nurse license issued by the state in which the team member practices.

Education Required:

• Bachelor's Degree in Nursing.

Experience Required:

• Typically requires 5 years of experience in acute care nursing that includes experiences in urgent care.

Knowledge, Skills & Abilities Required:

• Demonstrated leadership skills such as delegation, team building, managing multiple priorities, and building team rapport.
• Excellent communication (written and verbal) and interpersonal skills; ability to develop rapport and maintain positive, professional relationships with a variety of patients, staff and physicians.
• Dem