Regional Operations Manager

Build Your Career Where You Matter
Join The Cook & Boardman Group, the nation’s leading provider of architectural doors, frames, hardware, specialty products, and complete security integration services.
At The Cook & Boardman Group, trust and communication are the foundation of how we work. We foster an inclusive, collaborative culture where your voice is heard, your ideas matter, and your career has room to grow. Whether you're a problem-solver, innovator, or passionate about service, you’ll thrive here.

Why Work With Us?
We’re committed to your success, personally and professionally. You’ll have access to:
• Comprehensive Benefits: Health, dental, vision, prescription coverage, life insurance, and 401(k) with company match.
• Work-Life Balance: Generous paid time off for rest, family, and self-care.
• Career Growth: You’ll benefit from continuous learning, mentorship, and leadership training including access to C&B University, our in-house development program.
• Supportive Culture: Innovation, creativity, and teamwork are at the heart of everything we do.

Be part of a team that invests in your future, celebrates your success, and values your contribution.


The Regional Operations Manager (ROM) works with regional leadership across all company locations to ensure compliance with established operational procedures, and are tasked with driving continued operational improvement. The area of responsibility includes but is not limited to Shipping/Receiving, Inventory, Operational Development, Open/Close/Relocate facilities, Pricing, and Margin Enhancement. The ROM is also responsible for specific assigned projects and/or initiatives related to Strategic Initiatives and Operational Efficiencies assigned by upper management. At times, the ROM may be required to perform the duties of a Branch Manager in the event of a vacancy.
This is a remote position with up to 50% travel.
Essential Functions
• Bridge between Corporate Operations strategy and Field Operations execution, ensuring corporate initiatives are successfully implemented while maintaining operational excellence
• Responsible for implementation and support for assigned strategic initiatives, such as Pre-Installation and Field Services
• Responsible for ongoing facilitation of above programs which may include travel within the company to educate, train and improve overall efficiencies and productivity in these areas
• Performs pricing reviews and system updates across all product lines for assigned locations.
• Works with the Supplier Management team to analyze vendor performance
• Works with branches to manage Operating Expenses by developing process efficiencies and costs controls
• Assists in evaluation and purchasing of new equipment
• Maintains high safety standards, assuring that equipment and facility is in good working order and that individual operators are properly trained
• Works to reduce and/or eliminate obsolete or overstock material across the company, assists with transfer and/or disposal of inventory when appropriate, and reviews days inventory outstanding (DIO) with local branch leaders
• Conducts Physical Inventory as needed to assist branches and assist in reconciliation
• Works with other ROMs and Training team to develop Operational Best Practices & Procedures
• Performs analysis and reporting in support of Operational KPIs
• Ability to influence others that do not directly report to you
• This position requires overnight travel and may involve extended stays at any of our locations
• Other duties as assigned by leadership
Minimum Qualifications
• High School Diploma or equivalent education/experience required
• 2-4 years of operations related experience with direct supervision of staff required
• 5-10 years of experience in the commercial door and hardware or security integration industry required
• Experience using Comsense desired
Knowledge, Skills and Abilities
• Experience using Microsoft Office products required
• Excellent verbal and written communication and leadership skills
• Excellent organization and time management skills
• Critical thinking, problem solving, self-starter


Physical Demands
The physical demands described here are representative of those required to successfully perform the essential functions of this position. While performing the duties of this role, the employee will regularly communicate verbally and in writing, and must be able to see and hear in a typical office setting. The role frequently involves sitting, walking, standing, using hands to handle or feel, and reaching with arms and hands.

Work Environment
This position operates primarily in a professional office environment. It routinely involves the use of st