Analytic Product Management – Director (FICO Scoring/Analytics)

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!

The Opportunity

“The FICO® Score is the leading credit risk score serving lenders and other stakeholders in the U.S. financial services ecosystem. FICO Scores and companion offerings such as the FICO® Resilience Index are syndicated offerings that leverage predictive analytics based on consumer credit data. The individual in this role will be responsible for executing the product strategy for our complex analytic scoring solutions such as FICO® Resilience Index - bringing together client perspective, a deep understanding of potential use cases and application of these complex analytics throughout the product lifecycle, and business value to drive client adoption.” – Vice President, Scores B2B Product Management

What You’ll Contribute

• Define long-term strategies to capture new market opportunities and develop responsive tactical plans to drive awareness and score adoption in partnership with Product Marketing and P&L leaders. 

• Develop and drive dissemination of thought leadership content through channels such as blogs, podcasts and industry conference/event participation.

• Engage directly with clients to discover and address product adoption hurdles, including adjusting content/tools/tactics periodically.

• In partnership with analytic team, develop repeatable, cost-effective blueprints for complex analytic evaluation and validation by clients, including retrospective and prospective validation approaches

• Serve as subject matter expert to guide client evaluations/validations, including guidance of partner and FICO resources to support robust & timely validation projects

• Participate in the development of content required to educate or train Sales and Sales Support staff in support of product. 

• Develop and drive dissemination of analytic reference content, e.g., industry benchmarking or related materials, that assist clients in the adoption and ongoing best practice utilization of complex analytics.

• Interface with internal and external stakeholders, including clients, delivery partners, technology partners, government regulatory bodies, and industry analysts to gather inputs, prioritize opportunities, and execute and launch new solutions.

• Evaluate market opportunities, assess market maturity, determine market size and addressable market, and evaluate the competitive landscape.

• Define and conduct voice of customer research in collaboration with client-facing team.

• Liaise with market-facing colleagues to understand market requirements and translate them into analytic product requirements.

• Develop business and technical requirements documents, including use cases and user personas that can be translated into technical specifications. 

• Work closely with analytic development resources to provide direction surrounding product functionality and analytic capability and ensure translation into model development features/priorities. 

• Collaborate with internal regulatory and compliance experts to ensure offerings are designed and align with relevant regulations. 

• Drive development and launch of the product from concept to delivery. 

• Ensure go-to-market readiness for new scores including sales presentations, product marketing content and product documentation.

• Cultivate relationships with clients and distribution partners, including cultivating client references, case studies and client participation in public forums like FICO World.

• May be required to work outside normal business hours. Occasional travel between FICO offices, as well as to client and/or partner offices (typically domestic). 

What We’re Seeking

• Deep domain expertise in financial services and credit risk management including strong familiarity with leveraging scores to improve decisions.  

• Multiple years of experience in the field of Decision Management, including areas such as Predictive Analytics, Mathematical Optimization, Rules Management, Big Data Technologies.

• Excellent client-facing skills and demonstrated history of cultivating client success