Cash collection associate

<h3>Company Description</h3><p>In Vialto Partners we provide comprehensive services for market leading clients located in several countries. In particular, we prepare different tax settlements as well as work on a number of tax-related tasks, including coordination of tax settlements on a global scale along with providing support in obtaining and analysing data from clients, preparation of immigration documentation, coordination of social security related tasks and much more.</p><p>In Poland, we are opening a new exciting chapter with more than 400 fantastic individuals on board. This is going to be a growth story, creating multiple opportunities for those focused on self-learning and continuous improvement, who at the same time are flexible for working cross-territory on technology-driven projects.</p><h3>Job Description</h3><p>Responsibilities:</p><p> </p><ul><li> Establishes, implements, and maintains an effective overdue control and follow-up.</li><li>program for all customer accounts that are late, overdue, potentially overdue, or written-off.</li><li>Executing the collection process for defined customers (e.g. key customers), following up.</li><li>Individual accounts for payment collection.</li><li> Follow up on relevant queries and solving escalations in close cooperation with territory.</li><li>Making outbound e-mails and determining the reasons for the outstanding debts.</li><li>Issuing dunning letters for overdue accounts.</li><li>Performing some credit control activities.</li><li>Setting up and negotiating acceptable terms of repayments,</li><li>Providing good and professional customer service.</li><li>ad hoc billing support in peak season.</li></ul><h3>Qualifications</h3><p> </p><ul><li> previous experience in Cash Collection area,</li><li>Excellent knowledge of English, other European language will be an assed</li><li>Nice to have experience /knowledge in any finance tools like SAP etc.</li><li>Detail and goal-oriented attitude,</li><li> Self-motivated, able to perform in a fast-paced environment,</li><li>Strong communication, problem-solving, and negotiation skills</li></ul>