JOB DESCRIPTION

 

JOB TITLE:                   People Services Advisor

REPORTS TO:              People Services and HR Systems Manager

LOCATION:                  Dublin

 

 

       

 

 

Company Background

 

Ornua is a dairy co-operative which sells dairy products on behalf of its members, Ireland’s dairy processors and, in turn, Irish dairy farmers. It is Ireland’s largest exporter of Irish dairy products, exporting to 110 countries worldwide. Headquartered in Dublin, Ornua has annualised sales of over €3.5 billion and a global team of 3,000 employees.

 

Ornua is structured across two divisions: Ornua Foods and Ornua Ingredients. We operate from 10 business units worldwide, including 16 production facilities, and have sales and marketing teams working in-market across the globe in Africa, Asia, Germany, Ireland, the Middle East, Spain, the UK, and the US.

 

You may know us by our brands Kerrygold, Dubliner, Pilgrim’s Choice, Avantage, Forto, and BEO.

 

Ornua’s Values

 

At Ornua, our Values lie at the core of everything that we do and how we behave both individually and as a business. Our five values, and their underlying behaviours, encourage us to Seek and Embrace New Ideas, Make It Happen, Be Our True Selves, Show You Care and Achieve Great Things Together.

 

Ornua’s Growth

 

At Ornua, our co-operative ethos lies at the heart of how we do business. We care passionately about driving sustainable, profitable growth, underpinned by our ambitious ‘Path to Prosper’ strategy. We have delivered significant growth in our core business, and we have ambitious plans for continued growth over the next five years.

 

 

WHY THIS ROLE IS VALUABLE

 

Contributes to the People Services team in responding to and resolving HR queries from employees, managers and HR colleagues alike.

 

 

KEY AREAS OF RESPONSIBILITY:

• Contributes to the People Services team, displaying a strong ability to problem solve on a variety of associate lifecycle data management transactions and administrative tasks.
• Responding to and resolving HR enquiries from employees, managers and HR colleagues in a timely manner utilizing knowledge base and case management tool- (PeopleDoc) in accordance with our SLA’s.
• Manage the contract and onboarding process across our Business Units
• Complete transactional HR processes and data updates using Success factors HRIS system and PeopleDoc CRM.
• Processing of invoices through the system, creating PO’s and receipting invoices
• Payroll related administrative tasks and updates to the payroll system.
• Serves as primary support and coach for employees and managers with Employee Self Service (ESS) and Manager Self Service (MSS) transactions through Successfactors and PeopleDoc.
• Participates in data review, auditing and user acceptance testing of new processes, procedures and system changes as needed.
• Maintaining/archiving electronic and physical personnel records in accordance with record retention policies.
• Responsible for having a general understanding of policy and procedure and be able to help others navigate them.
• Assist with Adhoc tasks, HR initiatives and projects as required.

 

 

KEY REQUIREMENTS:

 

• 2+ years previous experience in administration or shared services (preferably HR)
• SAP Success Factors experience is an advantage.
• Excellent customer service, time management and communication skills 
• High personal integrity required in handling confidential information.
• Excellent attention to detail and organizational skills.

• Highly proficient and competent user in Microsoft Office applications particularly Excel.
• 3rd level qualification or equivalent experience.
• Flexible team player, with a passion and drive for HR and the ability to work in a fast-paced environment.