Associate Director - Medical Information

About the Department                                                                                                                                               

The Clinical, Medical and Regulatory (CMR) department at Novo Nordisk is one of the most diverse and collaborative groups within the organization. From health-care-provider interactions and developing and implementing regulatory strategies with the FDA to providing medical education and collecting data to support efficacy and new product development, CMR is involved. The one thing that keeps us all marching to the same beat is our patient-centered focus. At Novo Nordisk, you will help patients around the world. As their needs evolve, so does our challenge to find better and more innovative ways to improve their quality of life. We’re changing lives for a living. Are you ready to make a difference?

 

The Position

Directs Medical Information (MI) activities supporting Novo Nordisk customers and key crossfunctional teams (Marketing, Sales, Field Medical). Ensures MI provides high quality medical and technical information while maintaining safe harbor and meeting regulatory and legal requirements. This individual can stand in for head of MI if necessary.

 

Relationships

This position reports to the head of Medical Information. Assigned staff members of Medical Information (MI) report to the Associate Director. The Associate Director communicates medical information to a large variety of healthcare providers, such as physicians, pharmacists, nurses, diabetes educators, and other NNI customers. The Associate Director represents MI, Scientific Communications and/or Scientific Center of Excellence on brand teams/extended brand teams, product labeling committees, international MI task forces, and other key internal product teams. The Associate Director has an established network of relationships with MI professionals from other affiliates and pharmaceutical companies.

 

Essential Functions

• Applies broad knowledge of Novo Nordisk product information, Therapeutic Area(a) and Medical Information processes and resources to support the internal and external customers
• Assures MI responds to requests submitted by field employees (Sales and Medical) on behalf of external healthcare professionals. Ensures responses provided by MI staff are accurate, current and fair balanced and fall within safe harbor guidelines
• Coordinates with Head of MI to assure that the department provides Novo Nordisk customers with 24-hour Medical and Technical support for NNI projects via verbal and written responses
• Defines and implements the development of MI service strategies. Identifies new opportunities and leads expansion of MI department roles and responsibilities across NNI and other global affiliates
• Demonstrates the people management skills needed to lead direct reports and working teams; ensures team members have clear direction, necessary resources, and are accountable for results
• Develops, updates and reviews procedures and SOPS to improve efficiency, workflow, quality and implementation
• Ensures that individual development plans are in place for all reporting personnel to enable the achievement of goals and capability to assume increased levels of responsibility
• Ensures that reporting personnel have performance management forms with annual goals and measurements that are consistent with the priorities of the business
• Establishes working relationships with medical information professional organizations. Attends medical communications conferences to ensure awareness of latest standards and technologies
• Leads cross-functional projects on behalf of medical information and/or Scientific Communications
• Demonstrates project management skills and an ability to coordinate deliverables, timelines and budget across different business units
• Managers MI activities and staff (MI Scientists and/or Managers) during a product launch. Stays focused and keeps team members motivated when under pressure