Sr. Associate, Internal Marketing and Communications

Joining the team at SC Johnson Professional® makes you part of a family company with a deep history in the professional market as a leading manufacturer of skincare, cleaning and hygiene products, and smart technologies. We provide solutions to Healthcare, Clean Industrial, Industrial, Office & Institutional, Hospitality & Travel, and Retail & Entertainment markets.

SC Johnson Professional® is a business unit within SC Johnson, a family-owned and led company and leading manufacturer of quality, trusted products since 1886.

ABOUT THE ROLE

In the Senior Associate, Internal Marketing and Communications role, you will provide leadership to the SC Johnson Professional North America Commercial team with Internal Communications to drive operational effectiveness.  Utilizing clear written and verbal presentation skills and style, this role would lead the development of key routines such as Monthly North America All Hands Meetings, biweekly commercial and marketing communications, and own the internal commercial portal for all North America Sales Enablement Tools.  This role would also help manage large North America Marketing led trade shows, provide training materials and roll out new internal communication processes including key meetings & events.   This role partners with key internal stakeholders such as marketing segment owners, customer marketing leads, sales leadership, design center of excellence and other cross functional partners to ensure that commercialization tools are easy to access for all marketing, sales, and support functions. 

KEY RESPONSIBILITIES

• Maintain commercial portal “Pulsepoint” to enable product commercialization, drive adoption of sales enablement tools as the one stop shop for Sales across Canada and the US.
  • Ensure users have access to sales and marketing materials. Work with sales and marketing leaders to ensure all materials are available.
  • Ensure SharePoint has correct packaging labels, Product Information sheets, item numbers, third party certification icons/logos – archive discontinued and outdated products.
• Lead the North America All Hands monthly content development by partnering with the North America leadership team to ensure all deadlines and content are leveraged. Lead Q&A and distribute post event surveys.
• Lead the updating and publication of the US and Canada digital and printed catalogs.
• Lead key collaborative routines with the organization across marketing including the sales and marketing huddle; including setting the agenda.
• Create, organize and distribute internal communications through HubSpot. This includes the bi- weekly newsletter and important commercial / marketing information. 
• Write, proof and distribute internal and specific external customer communications including product discontinuations, product changes, (packaging changes, SKU, FERT, etc).
• Distribute accurate pricing communication (typically annually) internally and externally.
• Manage the SCJ Pro Marketing and Events email inboxes. 
• Manage regional tradeshow process, routines, and optimization. Partner with team to ensure the shipping of banners, reviewing inventory, and advising segment owners of additional marketing needs.
• Partner with relevant marketing and sales for the activation of space for marketing tradeshows (eg ISSA, APIC)
• Update SCJP.Com and any other SharePoint / portals as needed with relevant content.   
• Coordinate printing of literature, brochures, posters, and banners and sell sheets.
• Complete/submit creative briefs for marketing material.   
• Develop and review written copy for the SC Johnson Professional brand and product lines
• Review campaign messaging and provide guidance to ensure consistency across brands
• Provide direction to customers on where to find SDS sheets and guiding email enquiries as appropriate to customer service/inside sales.
• Coordinate logistics, develop content and plan for key meetings  (eg North America Sales Meeting).
• Manage ad hoc requests for Sales “Swag” and meeting activations, regional trade shows, enable sales to self-serve with coaching.   
• Assist with Purchase Order processes and marketing spend management.  
• Provide backup support across critical team functions including external communications.   

REQUIRED EXPERIENCE YOU’LL BRING

• 2 + years’ experience in a marketing or communications role

• Bachelor’s degree in marketing, communications, journalism or equivalent
• Qualified candidates must be legally authorized to work in the United States without the need for current