Jobs and Careers
CA

Functional Specialist - Midlands

Capita
Birmingham, United KingdomRemotefull_timeVerifiedPosted 31 Jul 2026
💰 £40,500/yr(£39,500/yr£40,500/yr)

About the role

<h3>Company Description</h3><p>Are you looking for a better work/life balance? </p><p>We have several roles available working fully clinic based or hybrid (2 days at home) role at our well-connected Birmingham clinic.   </p><p>Location: <strong>50 Summer Hill Road, Birmingham B1 3RB</strong> </p><p>If you’re a registered nurse, paramedic, occupational therapist or physiotherapist ready to step away from shift work and hands-on care, this could be your perfect next move! </p><p>We offer a values-driven environment – our <strong>Capita Values</strong> of <strong>Customers First, Fearless Innovation, Achieve Together</strong> and <strong>Everyone is Valued </strong>underpin how we treat each other and our clients.</p><h3>Job Description</h3><p>As a Functional Specialist you’ll use your clinical expertise and analytical skills in a different way - to meet with benefits claimants in person or via video link, write in-depth reports and make important clinical recommendations, all while enjoying a more structured and flexible way of working. </p><p><strong>What we offer </strong></p><ul><li><p>Excellent training and ongoing support – be part of our valued team where wellbeing is prioritised. </p></li></ul><ul><li><p>Full or part time hours (minimum 3 days per week). </p></li></ul><ul><li><p>Monday to Friday between 8am to 5pm with no weekend or night shifts (occasional 8pm finishes may be required). </p></li></ul><ul><li><p>£39,500 starting salary, rising to £40,500 after DWP approval. </p></li></ul><ul><li><p>10% of Salary Bonus scheme (based on quality and performance). </p></li></ul><ul><li><p>Hybrid working – home and clinic based (up to 3 days per week). </p></li></ul><ul><li><p>Watch this short video to find out more <a href="https://capita.wistia.com/medias/2spl0ey4a9" rel="noopener noreferrer" target="_blank">https://capita.wistia.com/medias/2spl0ey4a9</a> </p></li></ul><p><strong>Other benefits  </strong></p><ul><li><p>HCPC/NMC fees paid and full revalidation support. </p></li></ul><ul><li><p>15 weeks’ full maternity, adoption and shared parental pay. </p></li></ul><ul><li><p>Company pension, life assurance and Cycle2Work scheme. </p></li></ul><ul><li><p>Discounts across retail, travel, technology and wellbeing. </p></li></ul><ul><li><p>Free access to Headspace (for you and up to 5 others). </p></li></ul><ul><li><p>A paid volunteering day each year. </p></li></ul><ul><li><p>Ongoing training, development and clear career pathways. </p></li></ul><ul><li><p>25 days’ holiday (rising to 27 with service) with the option to buy more up to 5 days. </p></li></ul><p><strong>What you’ll do in this role:  </strong></p><ul><li><p>Conduct initial reviews, face-to-face, video or telephone assessments to evaluate how a claimant’s health condition or disability affects them for various types of benefit including WCA and PIP.  </p></li></ul><ul><li><p>Analyse and interpret clinical information and supporting evidence.  </p></li></ul><ul><li><p>Write detailed evidence-based reports to support the DWP in making informed and objective decisions - no treatment or diagnosis required.  </p></li></ul><ul><li><p>Use IT systems to support clinical decision-making and report writing.  </p></li></ul><ul><li><p>Develop your clinical knowledge and constantly learn about health conditions which are less familiar to you.  </p></li></ul><p><strong>What are PIP and WCA?  </strong></p><ul><li><p><strong>Personal Independence Paymen</strong>t (PIP) is a benefit for people with a long-term health condition or impairment. It is paid to make a contribution to the extra costs that disabled people may face, to help them lead full, active and independent lives.   </p></li></ul><ul><li><p>Work Capability Assessment (<strong>WCA</strong>) is a functional assessment that looks at a range of different activities relating to physical, mental, intellectual and cognitive functions, to help DWP determine a customer's capability for work or work-related activity.  </p></li></ul><h3>Qualifications</h3><p><strong>About you </strong></p><ul><li><p>NMC registered Nurse (RGN, RMN or RNLD) or HCPC registered paramedic, occupational therapist or physiotherapist with a valid PIN and no current restrictions </p></li></ul><ul><li><p>Minimum of one year’s post-registration experience. </p></li></ul><ul><li><p>Strong communication and interpersonal skills. </p></li></ul><ul><li><p>Ability to produce clear, accurate and detailed reports. </p></li></ul><ul><li><p>Comfortable working quickly to meet structured targets. </p></li></ul><ul><li><p>Good IT skills including Microsoft Office, and the ability to learn new systems while working remotely. </p></li></ul><ul><li><p>excellent observational and communication skills, giving you the ability to listen, empathise and dig deeper. </p></li></ul><ul><li><p>A driving licence or access to transport for assessment centre working. </p></li></ul><p><strong>Please note: </strong>all candidates must hold the right to work in the UK

Apply for this role

Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.

Apply Now →Generate Application Kit

Free account required — sign up in 30s

Company

Capita

View company profile →