Cybersecurity Technical Communicator

Career Area:

Technology, Digital and Data

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Cybersecurity Technical Communicator

The Cybersecurity Technical Communicator will support the Computer Security Incident Response Team (CSIRT). They will combine experience with cybersecurity and technical writing to produce written cybersecurity reports to technical, non-technical, legal, executive and board level audiences.

What You Will Do: 

• Producing clear and concise communications that summarize incident response.

• Partner closely with CSIRT to ensure incident data is accurately captured and high-quality documentation is maintained.

• Produce incident reports for a wide group of technical and non-technical audiences such as legal, executive, board level and employees.

• Create and nurture relationships across the incident response, infrastructure, application, and legal teams.

• Develop and manage weekly and quarterly reports detailing the critical efforts of the CSIRT.

• Support the CSIRT Readiness team in developing, delivering and documenting incident response tabletop exercises.

What You Have:

• Excellent grammar, editing and writing skills with strong diligence.

• Strong interpersonal and communication skills with the ability to communicate effectively and professionally to a wide range of audiences.

• Basic understanding of cybersecurity software and tools.

• Familiarity with cybersecurity communications language and subject matter.

• Familiarity with security operations and incident response concepts.

• Experience using Microsoft Office 365 Suite and Adobe Acrobat Professional tools.

• Ability to work independently and demonstrate sound judgment in ambiguous situations.

• Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals.

Top Candidates will have:

• Experience in video production and editing.

• Bachelor’s Degree in Cybersecurity, IT, Communications, or related field.

• Organizational change management experience.

• Prior experience in a cybersecurity role.

Education / Experience:  Bachelor's degree in a relevant field or equivalent experience.

Additional Info:

• The primary location for this position is Peoria, IL, Dallas, TX or Nashville, TN

• RELOCATION IS NOT AVAILABLE.

• SPONSORSHIP IS NOT AVAILABLE.

• Must be able to work at least 5 days onsite.

Skills Descriptors:

• Technical Writing/Documentation: Knowledge of technical writing; ability to write technical documents such as manuals, reports, guidelines or documents on standards, processes, and applications.

• Cyber Security: Knowledge of network attacks and the defenses used; ability to defend and prevent electronic threats, theft, and attacks.

• Cybersecurity Standards and Policies: Knowledge of developing cybersecurity policies, standards, and procedures; ability to develop and communicate policies, standards and procedures that guide interactions with customers.

• Application Security: Knowledge of the tools and processes for maintaining application security; ability to design and implement security programs to prevent data loss and access intrusion from web and mobile applications.

• Information Security Technologies: Knowledge of technologies and technology-based solutions dealing with information security issues; ability to protect information security across the organization using encryption technologies and appropriate security software.

• Information Technology (IT) Security Policies: Knowledge of IT security policies, standards, and procedures; ability to utilize a variety of administrative skill sets and technical knowledge to ensure cyber security compliance.

• Requirements Analysis: Knowledge of tools, methods, and techniques of requirement analysis; ability to e